Sales Associate

Michael Kors (Capri); Elizabeth (NJ); On-site; USD 23,000 - 32,000; Full time

Job summary

Michael Kors is seeking a Retail Sales Associate to join our team in New Jersey. You will focus on achieving sales goals and building lasting client relationships by delivering exceptional service, while upholding all store policies and procedures.

You will drive customer satisfaction through top-tier service, manage client books, and ensure the selling floor, stockroom, and shipping/receiving paperwork are organized and compliant. Minimum 2 years retail experience required.

Qualifications

• Minimum 2 years retail experience.

Responsibilities

• Achieve sales goals and develop lasting client relationships through excellent service.
• Provide the highest level of customer service and maintain repeat clientele.
• Maintain selling floor, inventory, stockroom and processing shipping/receiving paperwork.

Skills

Retail experience

Customer service

Sales

Job description

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

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REPORTS TO: Management Team

DIVISION: Retail

MAIN JOB OBJECTIVE

To achieve sales goals and develop lasting client relationships. These initiatives are achieved by providing the highest level of customer service and complying with all company policies, procedures and directives.

ESSENTIAL JOB RESPONSIBILITIES

SALES GENERATION

• sales goals
• the elevated levels of sales and service to maximize sales performance
• an in-depth knowledge of the merchandise
• closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction
• with all sales related policies and procedures
• a keen interest in the fashion industry and market trends

CUSTOMER SERVICE

• the highest level of customer service
• and maintain repeat clientele; utilize client book
• all client problems and complaints quickly and effectively, ensuring client satisfaction

OPERATIONS

• selling floor and merchandise neat, organized and stocked
• in the maintenance of all inventory in the stockroom and on the selling floor
• in all areas of stock, shipping, receiving protocol/policies and all shipping/ receiving related paperwork.
• in inventories
• with all Point-of-Sale policies and procedures
• execute all relevant register functions
• to work schedule, inclusive of time and attendance
• in all relevant training and development seminars, programs and meetings as directed by store management

WORK EXPERIENCE

Minimum 2 years retail experience.

The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [e-mail].

In compliance with certain Pay Transparency laws, employers are required to disclose a compensation range. The range for this position will vary based on role requirements, skill set, and years of experience. Please note that for salaried roles, the figures reflect full-time equivalency, while for hourly roles, the figures represent the applicable hourly rate.

Compensation Range

Local Minimum Wage up to 20.00 USD