Sales Associate

Five Below; East Hanover (NJ); On-site; USD 18,093 - 25,769; Part time

Job summary

Five Below is seeking part-time Sales Associates in East Hanover, New Jersey, to deliver exceptional customer service while driving sales and maintaining a welcoming store environment. Candidates will greet customers, manage transactions, and support team objectives.

The ideal candidate will be at least 16 years old, have good communication skills, and be available for a flexible work schedule. You'll often operate cash registers and must be able to lift merchandise and perform various tasks as needed.

Explore benefits at benefits.fivebelow.com/public/welcome.

Qualifications

• Must be at least 16 years old.
• Available for a flexible schedule.
• Good communicator able to engage with customers.
• Willing to learn to operate cash registers and technology.

Responsibilities

• Greet and assist customers promptly.
• Promote store events and enhance sales.
• Resolve customer concerns and offer solutions.

Skills

Customer service

Communication skills

Basic technology familiarity

Job description

About the Role

We are looking for part‑time Sales Associates to provide excellent customer service, drive sales, and maintain a welcoming store environment. Candidates will greet customers, handle transactions, keep shelves stocked, and support team objectives.

Responsibilities

• Greet and assist customers promptly, acknowledging them immediately and handling multiple customers efficiently.
• Understand and meet customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Promote store events and promotions to enhance the shopping experience and drive sales.
• Resolve customer concerns, using product knowledge to offer alternative solutions and aim to convert returns into exchanges when possible.
• Communicate needs to management regarding merchandise restocking, service requirements, and customer feedback.
• Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology such as cash registers and hand‑held/mobile devices.
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues courteously and professionally.
• Use basic information‑gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on‑the‑job training.

Essential Job Functions

• Frequently operate a cash register.
• Frequently move merchandise weighing up to 25 lbs and place/remove merchandise up to a height of 5–10 feet.
• Frequently ascend/descend ladders to retrieve and put away stock.
• Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
• Frequently communicate and exchange information with customers on the telephone and face‑to‑face in the store, and with managers and coworkers.
• Frequently move across the sales floor assisting customers, and between the stock room and sales floor.
• Ability to work a flexible schedule that may include day, evening, weekends, overnight shifts, and travel.
• Identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
• Remain in a stationary, upright position for 80% of the time.

Pay & Hours

Position Type: Hourly
Position Starting At: $15.92

Benefits

Explore our benefits site to discover all the perks and support we offer. benefits.fivebelow.com/public/welcome

Equal Opportunity

Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new