Sales Associate

The Paper Store; East Hanover (NJ); On-site; USD 21,931 - 23,763; Part time

Job summary

The Paper Store is hiring for a position in East Hanover, NJ, where you will act as a TPS Champion, providing world-class customer service. Responsibilities include greeting customers warmly, supporting sales efforts, and enhancing product presentation on the sales floor.

The ideal candidate will possess strong multitasking abilities and a flexible schedule. This role offers a dynamic work environment in a specialty retail setting and opportunities for growth and development.

Qualifications

• Previous experience in specialty retail is preferred, but not required.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Professional conduct and attire in compliance with company dress code.

Responsibilities

• Model the G.U.E.S.T. service approach and deliver world-class service.
• Build customer loyalty and contribute to a positive work environment.
• Support sales efforts and accurately capture customer information.

Skills

Customer service skills

Multitasking ability

Flexibility in scheduling

Teamwork

Microsoft Office proficiency

POS system knowledge

Job description

Job Details

Job Location: 0131 - East Hanover, NJ - New - East Hanover, NJ 07936
Salary Range: $15.92 - $17.25 Hourly

Key Responsibilities

• Act as a TPS Champion by modeling the G.U.E.S.T. service approach, and consistently delivering World Class Service
  Greet and welcome every customer warmly and with enthusiasm
  Understand customer needs by asking open-ended questions
  Explain product features and benefits in relation to the customers’ needs by providing in-depth product knowledge
  Suggest additional items to build onto sales by utilizing effective selling techniques
  Thank the customer sincerely and invite them to return and shop with us again
• Be a TPS brand ambassador
  Build customer loyalty by being friendly, attentive and respectful of customers
  Contribute to a positive work environment with respectful, ethical behavior and honest communication, demonstrating professionalism at all times
  Professional presentation in attire, demeanor, appearance and compliance to company dress code
• Support all sales efforts and initiatives across all business channels in an effort to maximize company sales
  Consistently capture accurate and valid customer information at the POS
  Maintain awareness of all current promotions and process them correctly at the Point of Sale
  Enthusiastically participate in training and development as required utilizing all training resources
• Prepare incoming product for the sales floor by following instruction and guidance from supervisors
  Merchandise product following company visual guidelines and visual standards
• After comprehensive training, perform ear piercings and provide a safe, sanitary experience in accordance with state, federal and CDC guidelines (select locations)
• Demonstrate a fundamental knowledge of computers, systems and programs relevant to the position
  Maintain store maintenance and cleanliness standards
  Complete all other tasks as directed by store management in assigned time frame
  Comply with all company policies and procedures

Job Requirements

• Previous experience in specialty retail is preferred, but not required
• Ability to work a flexible schedule to include nights, weekends, and holidays
• Ability to multitask while being attentive to customers and remaining flexible to the needs of the business
• Possess an ability to work well in a team environment
• Proficient in using Microsoft Office and POS Systems
• Ability to stand for long periods of time
• Professional conduct, demeanor and attire, in compliance with company dress code
• Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques

The Paper Store is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law.