Sales Associate

Trek Retail Corporation; Denver (CO); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health care

Retirement plan (401k)

Paid time off

Holidays

Tuition reimbursement

Employee discounts

Job summary

Trek Store North County in the Denver area is seeking a friendly Sales Associate to help customers enjoy biking. You’ll learn about Trek’s products, make thoughtful recommendations, and build relationships with riders in your community.

We value hospitality, listening, and a customer-centric mindset; training is provided if you’re new to bikes. This on-site, full-time role offers opportunities to grow with a passionate team and a culture that rewards teamwork and service.

Qualifications

• Customer-focused with strong listening skills.
• Excellent communication with customers and teammates.
• Desire to cultivate relationships and create a client base.
• Hospitality-first mindset with eagerness to learn.

Responsibilities

• Assist customers on the sales floor by understanding needs and recommending products.
• Engage with customers to ensure a positive cycling experience and build lasting relationships.
• Support teammates to deliver exceptional hospitality and service during busy periods.

Skills

Customer service

Hospitality

Communication

Relationship building

Learning mindset

Job description

A bit about us

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!

Job Location

Trek Store North County

What you’ll do

First thing you need to know: this isn’t a typical retail gig. As a Trek Sales Associate, you’ll be on the frontlines helping people have fun by riding bikes. You’ll get to learn about some of the smartest products in the cycling industry, make thoughtful recommendations to your customers, and carry on meaningful relationships with riders in your community. The pace is fast, the customers are curious, and having an all-for-one, customer-centric team mentality is huge. We value hospitality skills first, and we’d rather hire someone who’s eager to learn than someone who thinks they know it all. If you’re already a bike expert, that’s awesome. If not, we’ll train you. The key is that you know how to treat customers, evaluate their needs, and exceed their expectations.

What you’ll bring to the team

• A positive, pitch-right-in attitude and motivation to help every customer find what they need
• Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days
• Great communication with customers and teammates
• A desire to cultivate customer relationships and create your own client base
• A commitment to deliver the best possible cycling experience for each customer

Compensation Range

Hourly Rate $19.00 - $24.00

Trek Benefits

• Flexible and fun company culture
• Competitive health care
• PPO & HDHP medical plan options, Dental insurance, Vision insurance
• Flexible Spending Accounts (FSA)
• Free life insurance & optional term life insurance
• Competitive vacation package
• 401(k) with match and Employee Stock Ownership Plans (ESOP)
• 12 weeks of maternity leave with 100% pay
• Paid company holidays
• Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
• Employee discounts on all product
• Deep partner retail discounts

Equal Employment Opportunity Statement

We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. We are an E-Verify employer.