Sales Associate

Michael Kors (Capri); Conway (NH); On-site; USD 32,000 - 42,000; Full time

Job summary

Michael Kors is seeking motivated individuals in a fast-paced retail environment to achieve sales targets and build lasting client relationships. This role emphasizes delivering the highest level of customer service while adhering to company policies and directives.

Responsibilities include meeting sales goals, maintaining product knowledge, handling post-sale details such as shipping and alterations, and ensuring a well-organized sales floor.

Qualifications

• Meet sales goals and drive revenue through customer engagement.
• Provide the highest level of customer service and build repeat clientele.
• Maintain knowledge of fashion merchandise and current trends.

Responsibilities

• Meet sales goals.
• Utilize elevated levels of service to maximize sales performance.
• Demonstrate in-depth knowledge of merchandise.
• After closing a sale, monitor shipping, alterations, and special requests for satisfaction.
• Comply with sales policies and procedures.
• Keep the sales floor neat, organized, and stocked.
• Assist in inventory and stockroom processes.
• Follow POS and register procedures and schedules.
• Participate in training and development programs.

Skills

Customer service

Merchandise knowledge

Sales goals

Job description

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

To achieve sales goals and develop lasting client relationships. These initiatives are achieved by providing the highest level of customer service and complying with all company policies, procedures and directives.

ESSENTIAL JOB RESPONSIBILITIES

SALES GENERATION

• Meet sales goals
• Utilize the elevated levels of sales and service to maximize sales performance
• Demonstrate an in-depth knowledge of the merchandise
• After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction
• Comply with all sales related policies and procedures
• Maintain a keen interest in the fashion industry and market trends

CUSTOMER SERVICE

• Provide the highest level of customer service
• Build and maintain repeat clientele; utilize client book
• Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction

OPERATIONS

• Keep selling floor and merchandise neat, organized and stocked
• Assist in the maintenance of all inventory in the stockroom and on the selling floor
• Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/ receiving related paperwork.
• Participate in inventories
• Comply with all Point-of-Sale policies and procedures
• Properly execute all relevant register functions
• Adhere to work schedule, inclusive of time and attendance
• Participate in all relevant training and development seminars, programs and meetings as directed by store management

The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [e-mail].

The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [e-mail].