Sales Associate

Mattress Warehouse; Concord (NC); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

Paid Time Off

Product Discounts

Training program

Job summary

Mattress Warehouse is hiring a Retail Sales Associate to join a team serving customers at our Concord, NC stores. You will confidently sell premium bedding using our bedMatch diagnostic system, delivering personalized recommendations and a high level of service.

The role requires long or varied hours, the ability to lift up to 75 pounds, and a focus on a low pressure, educational shopping experience that improves customers’ lives. Training and discounts are provided.

Qualifications

• Availability to work retail schedule including evenings, most holidays, and weekends.
• Ability to lift up to 75 pounds and assist customers with loading purchases.
• Strong customer-focused approach with high energy and team-oriented attitude.

Responsibilities

• Sell mattresses using bedMatch system and proven sales process.
• Provide a relaxed, low-pressure, educational shopping experience for customers.
• Assist customers with loading purchases onto their vehicles and maintain showroom standards.

Skills

Retail sales

Customer service

Bilingual English/Spanish

Tools

Tablets

POS system

bedMatch

Job description

About Us

At Mattress Warehouse , we empower our associates to shape their careers and make a meaningful impact every day. As one of the largest and fastest-growing bedding retailers in the United States, we're dedicated to improving lives through quality sleep. We offer quality products and exceptional service to our customers while supporting the communities we serve and protecting the environment.

Why Choose Mattress Warehouse?

Joining Mattress Warehouse means becoming part of a team-oriented work environment where your hard work and dedication are recognized and rewarded.

What you can expect from us!

• Robust Compensation Package: that includes: a generous hourly wage with overtime opportunities and eligibility for bonuses, along with a 401(k) plan with a hefty employer match to secure your financial future.
• Unlock Your Sales Potential: As a Sales Consultant, you'll leverage our exclusive bedMATCH diagnostic sleep system, empowering customers to find their perfect mattress based on 18 measurements and personalized recommendations. This tailored shopping experience transforms a customer's sleep quality and satisfaction.
• Comprehensive Benefits: We care about our employees' well-being, offering medical, dental, vision, short/long-term disability, basic life and AD&D insurance, recognition programs, and product discounts.
• Generous Paid Time Off: Our PTO package includes vacation, personal, and sick days.
• Growth Opportunities: We foster growth and development through our comprehensive paid training program, continuous feedback, an expansive learning library, and more.

What We Are Looking For

We are seeking highly motivated and successful Retail Sales Associate to assist us in our continuing quest to provide exceptional service to our customers. With over 520 store locations and growing, we have been a leader in the Mattress industry for 30 years, and we are USA family owned and operated! You will confidently sell our premium mattress/bedding products utilizing our tried and proven selling process and cutting-edge diagnostic sleep system bedMatch .

Preferred Qualifications

• We are looking for motivated people with the availability to work a retail schedule that includes evenings, most holidays, and all weekends. Our typical 4-5-day work week offers our Retail Sales Associates the opportunity to work between 40 and 55 hours a week.
• Bilingual with equal fluency in verbal and written English and Spanish or other languages a plus!
• Ability to lift up to 75 pounds, reset the showroom floor, and assist customers with loading their mattress purchases onto their vehicles.
• You will provide our customers with a relaxed, low pressure and educational shopping experience focusing on improving their lives through our sleep solutions.
• We use state of the art technology including tablets, mobile point of sales (POS), and our exclusive bedMatch system.
• A winning team-oriented attitude, high energy, and enthusiasm are keys to success!
• Enjoy meeting and interacting with customers and understanding their needs.

At Mattress Warehouse, we pride ourselves on being an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

If you're a driven, results-oriented individual with a passion for retail and exceptional customer satisfaction, we want to hear from you.