Sales Associate

Express Wash Concepts; Columbus (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading car wash as a Membership Sales Associate, where you'll provide exceptional customer service and promote memberships. Enjoy a competitive hourly rate with incentives, ongoing training, and a commitment to eco-friendly services. An ideal role for those looking to grow in a supportive environment.

Benefits

Ongoing training and development

50% off retail items

Supplied uniforms

Paid vacation per Employee Manual

Additional incentive on membership sales

Qualifications

• 2-3 years of experience in retail or membership sales.
• Strong customer service skills with de-escalation tactics.
• Proven ability to handle stressful situations.

Responsibilities

• Sell membership packages and meet sales goals.
• Educate customers on membership benefits.
• Handle transactions accurately at point of sale.

Skills

Customer Service

Sales

Multi-tasking

Education

High school diploma or equivalent

Job description

Clintonville High
5160 N High St
Columbus, OH 43214, USA

Clintonville High
5160 N High St
Columbus, OH 43214, USA

Ready to take your sales career to the next level? Join our dynamic team and start earning a competitive hourly rate of $18.00/hour + additional incentive on memberships sales!

Moo Moo Express Car Wash operates under the parent company of Express Wash Concepts, one of the region’s award-winning, fastest-growing companies, and can offer you just that! We are more than a car wash – and are looking for individuals interested in Growing with Us!

Why Choose Moo Moo Express Car Wash? We're not just a car wash; we're a company committed to fast, eco-friendly services, exceptional customer care, and giving back to our communities, all while providing ample opportunities for personal and career growth. Join us in our mission to make a difference through the power of cleanliness.

Benefits to joining Moo Moo Express Car Wash

• Additional incentive on memberships sales
• Ongoing training and development
• 50% off retail items
• Supplied uniforms.
• Paid vacation per Employee Manual

Essential Duties and Responsibilities

As a Membership Sales Associate, your primary focus will be on delivering exceptional customer service while helping customers choose the best car wash options. You'll educate them on the benefits of joining the Unlimited Wash Club, promote monthly unlimited car wash packages, and upsell additional products to existing customers. In addition to these core responsibilities, your workday will also include, but is not limited to:

• Sell membership packages and consistently meet or exceed goals set by leadership.
• Educate customers on the benefits of each car wash membership, tailoring recommendations to their needs.
• Achieve personal sales targets, sign-up goals, and upsell objectives.
• Drive the store team's success in meeting Ultimate Wash Club sign-up goals, directly contributing to membership acquisition and retention.
• Greet customers warmly, guiding them seamlessly through the car wash process.
• Engage with customers before and after their wash to ensure complete satisfaction.
• Handle transactions accurately at the point of sale.
• Adhere to all safety protocols and guidelines to prevent accidents and injuries.
• Collaborate effectively with teammates to ensure smooth operations and high customer satisfaction.
• Maintain a professional appearance in line with company guidelines.
• Take on additional responsibilities as assigned by management.

Job Requirement

• 2-3 years of experience in retail or membership sales.
• High school diploma, equivalent certificate, or current enrollment.
• Strong customer service skills and de-escalation tactics.
• Proven ability to handle stressful situations professionally, multitask efficiently, and maintain a focus on guest satisfaction.
• Availability to work flexible hours, including weekends.

Work Environment and Physical Demands

• Ability to stand and move throughout the site for the entire shift.
• Capability to work outdoors in all weather conditions.
• Consistently able to lift 25 lbs., with the ability to lift up to 50 lbs. occasionally.
• Must wear safety equipment when required.

Express Wash Concepts provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.

Qualifications

Skills

Behaviors

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Motivations

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.