Sales Associate

Mercy Home for Boys & Girls; Chicago (IL); On-site; USD 28,000 - 29,000; Part time

Benefits offered by this job

Benefits package

Job summary

Mercy Home for Boys & Girls is seeking a part-time retail associate to assist with daily boutique operations at the Mercy Beaucoup store in Chicago. You will open/close the store, accept donations, assist customers, and keep displays tidy.

The role requires basic cash handling, good fashion sense, and strong customer relations. The schedule includes Fridays 10am–5pm, Saturdays 10am–6pm, Sundays 11am–5pm; pay ranges from $20 to $21 per hour.

Qualifications

• High School Diploma or GED is required.
• At least 1 year of retail experience.
• Appreciation and knowledge of current fashion trends.
• Strong knowledge of retail sales principles and techniques.
• Ability to merchandise to maximize sales.
• Excellent customer and employee relations.
• Basic accounting knowledge; handle money, process payments, balance cash drawer.
• Flexible schedule including evenings and weekends.
• Ability to lift up to 40 pounds and move racks.
• Ability to solve practical problems and manage busy workloads.
• Ability to work with internal and external publics.
• Excellent verbal and written communication.
• Regular attendance and reliability.
• Maturity and sensitivity to cultural differences.
• Professional demeanor; follow instructions.
• Commitment to the mission of Mercy Home for Boys & Girls.

Responsibilities

• Assist with daily operations of the Mercy Beaucoup resale boutique.
• Open/close store when manager absent; coordinate hardware rollouts.
• Accept donations and issue in-kind receipts.
• Assist customers with items and dressing rooms.
• Straighten and organize clothing racks; re-merchandise displays.
• Process sales transactions and balance the register.
• Inform customers about Mercy Home and its mission.
• Maintain stocked store supplies and respond to customer needs.
• Close store at day end and manage credit card receipts.
• Maintain customer relations and resolve complaints.

Skills

Customer service

Merchandising

Cash handling

Communication

Flexibility

Problem solving

Multitasking

Public relations

Attendance

Cultural awareness

Professionalism

Instructions following

Education

High School Diploma or GED

Tools

Job description

Description

Join our team today! At Mercy Home for Boys & Girls, we are dedicated to empowering Youth, fostering hope, and creating brighter futures. Our mission is to be advocates, educators, coaches, and role models for the Youth we serve. We strongly believe that every young individual deserves a chance to thrive and reach their full potential.

As one of the Top 100 Places to Work in Chicago according to the Chicago Tribune for the past 13 consecutive years, Mercy Home prides itself on prioritizing the growth and well-being of our team. We provide comprehensive training as well as ongoing professional development opportunities throughout your time here.

If you're passionate, driven, and dedicated to making the world a better place, then we want you on our team. The committed workers at Mercy Home provide healing, guidance, and opportunity to young men and women in need.

How You’ll Make an Impact:

You will assist with the daily operations of the Mercy Beaucoup resale boutique and open and close the store when the manager or supervisor is not present, and coordinate hardware rollouts and refreshes across Agency locations.

In this Role, you will:

• Accept donations from individuals and complete in‑kind donation receipts.
• Open the store by retrieving money from the safe and opening the register.
• Assist customers by finding items and assisting customers with the dressing room.
• Straighten and organize the clothing racks.
• Re‑merchandise displays as items sell.
• Complete sales transactions.
• Inform customers about Mercy Home and its mission.
• Make sure store supplies are well stocked.
• Monitor the register for proper change.
• Close the store at the end of the day, including balancing the register, counting credit card receipts, etc.
• Maintain good customer relations and resolve customer complaints.

What we need from you:

• High School Diploma or GED.
• One year retail experience.
• An appreciation and knowledge of current trends and fashion in general.
• Strong knowledge of retail sales principles, methods, practices, and techniques.
• Ability to effectively merchandise the store to maximize sales.
• Excellent customer and employee relations.
• Familiarity with basic accounting principles. Ability to handle money, process credit card payments, and balance cash drawer.
• Ability to maintain flexible work schedule, including working evenings and weekends.
• Ability to lift a minimum of 40 pounds on a repeated basis, to assemble and move racks and shelves for extended periods of time, to carry items up & down stairs as needed, and to be on your feet up to 8 hours.
• Ability to solve practical problems and deal with variables.
• Ability to manage a high volume of work in a highly organized and responsive manner.
• Ability to work effectively with internal and external publics.
• Excellent interpersonal, verbal, and written communication skills.
• Regular and predictable attendance.
• Maturity and sensitivity to cultural and individual differences.
• Ability to maintain professional demeanor while exercising judgment and discretion in work.
• Ability to follow oral and written instructions.
• Commitment to the mission, values, and goals of the Agency

Basic Information / Schedule Details

Friday 10am to 5pm, Saturday 10am to 6pm, Sunday 11am to 5pm

Pay: $20 to $21 Hourly

Location: 1545 N Wells St, Chicago, IL 60610

For information on benefits please follow this link- https://www.mercyhome.org/working-mercy-home-2/benefits/

Why You Will Love Working Here:

At Mercy Home, our commitment to providing the best care for the Youth we serve extends to ensuring our team receives top‑of‑the‑line training and professional development.

We are a Top Workplace as awarded by the Chicago Tribune.

Mercy Home for Boys & Girls is an Equal Opportunity Employer and is committed to Inclusion and Diversity

Visit us at www.mercyhome.org/jobs