Sales Associate

Jaizai Investment Inc; Charlotte (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Jaizai Investment Inc. is seeking a Retail Sales Representative in Charlotte, NC to deliver excellent customer service, meet sales quotas, and identify client needs. You will present products, answer questions, and provide after-sales support to ensure store profitability.

The role emphasizes greeting customers, informing about discounts, stocking shelves, and collaborating with the team to maintain a welcoming shopping environment.

Qualifications

• Experience in retail sales roles is required or preferred.
• Strong understanding of the retail sales process and customer interactions.
• Knowledge of consumer behavior principles and decision making.
• Familiarity with stocking procedures and inventory handling.
• Basic mathematics for transactions and pricing.
• Proven track record of meeting or exceeding sales quotas.
• Excellent communication and relationship-building skills.
• Ability to perform well in a fast-paced environment.
• Flexible to work different shifts.
• Education includes high school diploma; a BS is a plus.

Responsibilities

• Greet and direct customers in-store.
• Provide accurate product information and pricing details.
• Answer questions about products/services and assist purchasing decisions.
• Compare features and prices to facilitate sales.
• Cross-sell related products to boost sales.
• Ensure merchandise racks are stocked and organized.
• Process returns and handle exchanges.
• Coordinate with team to deliver excellent service during peaks.
• Inform customers about discounts and offers and collect feedback.
• Stay updated on new products and services.

Skills

Retail Sales Experience

Retail sales process

Consumer behavior knowledge

Stocking procedures

Basic math skills

Sales quotas achievement

Communication skills

Fast-paced environment adaptability

Shift flexibility

High school diploma

BS in Marketing or related

Education

High school diploma

Bachelor's degree in Marketing or related field

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Charlotte, NC, US

We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

RESPONSIBILITIES

• Greet and direct customers
• Provide accurate information (e.g. product features, pricing, and after-sales services)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services

SKILLS

• Proven work experience as a Retail Sales Representative, Sales Associate, or similar role
• Understanding of the retail sales process
• Familiarity with consumer behavior principles
• Knowledge of inventory stocking procedures
• Basic math skills
• Track record of achieving sales quotas
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Flexibility to work various shifts
• High school degree
• BS in Marketing or a related field is a plus