Sales Associate

Janie and Jack; Charlotte (NC); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

401k match

Wellness services

Flexible schedule

Employee discount (40% off)

Job summary

Janie and Jack in Charlotte, NC is seeking a Sales Associate who connects with families through personalized styling and outstanding service. You will help guests find outfits, suggest complementary items, and ensure a welcoming shopping environment.

This role emphasizes teamwork, open communication, and a positive, inclusive atmosphere. You’ll balance in-store duties with online support as needed, while supporting promotions and maintaining brand presentation.

Qualifications

• Friendly, helpful, and enthusiastic team player.
• Passion for selling and building genuine relationships.
• Ability to meet goals by delivering in-store and online experiences.

Responsibilities

• Provide expert styling advice to customers.
• Engage with clients to create a life-long experience and capture profiles.
• Maintain a beautifully presented store and contribute to a positive team environment.

Skills

Customer service

Communication

Relationship building

Teamwork

Job description

Our Sales Associate are iconic, approachable, and connected to our customers. They provide individualized experiences through authentic customer connections, offering expert styling advice. They build relationships naturally and embrace individuality and diversity.

Who You Are

• Friendly, helpful, optimistic, and enthusiastic.
• Passion for selling & building genuine relationships with your customers.
• Achieves and exceeds goals by delivering exceptional experiences in-store and e-commerce.
• Participates in open dialog with team members.
• Celebrates team progress and encourages others to exceed.
• Work with the team to maintain a beautifully presented store.
• Creates and maintains a positive and productive work environment that fosters diversity, inclusivity, teamwork, creativity, and a passion for the brand.
• Other Duties as assigned.

What You’ll Do

• Ability to work in a fast-paced, inspiring company.
• Great communication and optimistic problem-solver.
• Flexibility to support non-selling activities to meet the needs of business.
• Availability to work when needed, including nights and weekends and holidays.
• Engage with clients to create a life- long experience there capturing their customer profile.
• Acts with authenticity, sincerity, and transparency.

Why You’ll Love Us

• The Product—so good, you’ll be using your employee discount more than you probably should.
• The People—ask anyone that works here…we have incredible people on our team.
• The Experience—you’ll enjoy a rewarding career at a respected luxury children’s brand.
• The Benefits —401k match (based on hours worked), wellness services for your convenience, and Flexible schedule.
• 40% off merchandise employee discount at Janie and Jack.
• Fun work environment.

Actual starting pay for this role is determined by a wide array of factors including but not limited to qualifications, experience, relevant skills, education, and geographic location. Employees are offered a variety of benefits to empower them with the resources and flexibility they need to enjoy success on the job and to live a healthy life. Full-time employees are eligible for medical insurance, dental insurance, vision insurance, health and dependent care FSA, life/ad&d insurance, short term and long-term disability, commuter benefits, pet benefits, tuition reimbursement, paid time off and 401(k) including matching. All employees are eligible for employee discounts and EAP Resources. Sales Leads, Assistant Managers, General Managers and District Managers are eligible for the quarterly bonus program.