Sales Associate

Janie and Jack; Mission Viejo (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Employee discount

Flexible schedule

Wellness services

401k match

Paid time off

Job summary

Janie and Jack in Mission Viejo, CA is seeking a Sales Associate to deliver personalized experiences and expert styling to our luxury children's brand.

You will engage with clients, build genuine relationships, and help maintain a beautifully presented store while supporting in-store and e-commerce goals.

This role offers a flexible schedule, employee discounts, 401(k) match, wellness services, and other benefits as part of a collaborative, inclusive team.

Qualifications

• Friendly, helpful and enthusiastic approach to customers.
• Ability to build genuine relationships and deliver personalized service.
• Strong sales mindset with goal-oriented attitude.

Responsibilities

• Provide personalized styling advice and assist customers in-store.
• Engage with clients to create a positive, memorable shopping experience.
• Maintain a beautifully presented store and merchandise displays.
• Support non-selling activities to meet business needs.
• Be available for nights, weekends and holidays as required.
• Collaborate with team members to achieve in-store and e-commerce goals.

Skills

Customer service

Relationship building

Retail sales

Teamwork

Job description

Our Sales Associate are iconic, approachable, and connected to our customers. They provide individualized experiences through authentic customer connections, offering expert styling advice. They build relationships naturally and embrace individuality and diversity.

Who You Are

• Friendly, helpful, optimistic, and enthusiastic.
• Passion for selling & building genuine relationships with your customers.
• Achieves and exceeds goals by delivering exceptional experiences in-store and e-commerce.
• Participates in open dialog with team members.
• Celebrates team progress and encourages others to exceed.
• Work with the team to maintain a beautifully presented store.
• Creates and maintains a positive and productive work environment that fosters diversity, inclusivity, teamwork, creativity, and a passion for the brand.
• Other Duties as assigned.

What You’ll Do

• Ability to work in a fast-paced, inspiring company.
• Great communication and optimistic problem-solver.
• Flexibility to support non-selling activities to meet the needs of business.
• Availability to work when needed, including nights and weekends and holidays.
• Engage with clients to create a life- long experience there capturing their customer profile.
• Acts with authenticity, sincerity, and transparency.

Why You’ll Love Us

• The Product—so good, you’ll be using your employee discount more than you probably should.
• The People—ask anyone that works here…we have incredible people on our team.
• The Experience—you’ll enjoy a rewarding career at a respected luxury children’s brand.
• The Benefits —401k match (based on hours worked), wellness services for your convenience, and Flexible schedule.
• 40% off merchandise employee discount at Janie and Jack.
• Fun work environment.

Actual starting pay for this role is determined by a wide array of factors including but not limited to qualifications, experience, relevant skills, education, and geographic location.

Employees are offered a variety of benefits to empower them with the resources and flexibility they need to enjoy success on the job and to live a healthy life.

• Full-time employees are eligible for medical insurance, dental insurance, vision insurance, health and dependent care FSA, life/ad&d insurance, short term and long-term disability, commuter benefits, pet benefits, tuition reimbursement, paid time off and 401(k) including matching.
• All employees are eligible for employee discounts and EAP Resources.
• Sales Leads, Assistant Managers, General Managers and District Managers are eligible for the quarterly bonus program.