Sales Associate

Morada Senior Living LLC; Cedar Hill (TX); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive wages

Access to wages before payday

Flexible scheduling options

Paid time off and Holidays (full-time)

Comprehensive benefit package (health,

401(K) with employer matching

Paid training

Opportunities for advancement

Meals and uniforms

Employee Assistance Program

Job summary

Morada Senior Living in Cedar Hill, TX, is seeking a Sales Specialist to support regional occupancy goals across Discovery communities. You will work with the Regional Director of Sales and Operations to drive leads, tours, and move-ins while coordinating with multiple departments to ensure a smooth resident experience.

Travel to Discovery Senior Living communities is required as assigned, with flexible scheduling and opportunities for advancement.

Qualifications

• Bachelor's degree in Business Administration, Public Relations/Communications, Marketing or related field
• At least three years' experience in multi-community/regional sales manager role with supervisory experience

Responsibilities

• Develop census by supporting at community level; meet monthly sales target.
• Manage lead database with data entry, reports, and cleanup.
• Understand services and levels of care offered at the community.
• Complete daily sales activities: convert inquiries, conduct tours, contact prospects.
• Distribute approved marketing materials (notes, flyers, brochures).
• Provide pricing, incentives, and deposits information to ED/BOM/community team for leases.
• Ensure the property and team give a strong first impression.
• Respond to walk-in tours and phone inquiries immediately.
• Attend daily stand-up and share appointments and events.
• Complete daily sales report with inquiry triage for team.
• Provide weekly/monthly data and forecast as requested.
• Conduct tours, luncheons, or events with prospective clients.
• Visits/prospect engagements at homes/hospitals or other facilities.
• Follow up with inquiries and manage selling cycle.
• Document weekly inventory of room availability and readiness.
• Assist with move-in paperwork; coordinate with departments for compliance.
• Coordinate with staff to prepare apartments and show model units.
• Coordinate luncheons/tours and promotions for community contacts.
• Analyze competition and adapt pricing and value messaging.
• Maintain confidentiality of resident information.
• Promote teamwork and professional image through actions and dress.
• Other duties as assigned by Supervisor.

Education

Bachelor's degree in Business Administration, Public Relations/Communications, Marketing or related field

At least three years' experience in multi-community/regional sales manager role with supervisory experience

Job description

About Morada Senior Living:

Morada Senior Living proudly manages a strong and growing network of care and lifestyle-focused Independent Living, Assisted Living and Memory Care, and Skilled Nursing communities across Texas and Oklahoma serving residents and families throughout our region. Anchored by our trusted Pillars of Excellence, Morada fosters a culture of purpose, respect, and continuous learning where both residents and Team Members can flourish.

As part of one of the largest senior living groups in the U.S., Morada communities have earned Great Place to Work® certifications from 2022-2026. For those who seek meaningful work and real opportunity, Morada offers a place to build a future. We continually aspire and invest in learning and development opportunities that support our team members' professional growth, ensuring every team member has the tools to build a meaningful and rewarding career.

We offer rewarding career opportunities that include:

• Competitive wages
• Access to wages before payday
• Flexible scheduling options with full-time and part-time hours
• Paid time off and Holidays (full-time)
• Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
• 401(K) with employer matching
• Paid training
• Opportunities for advancement
• Meals and uniforms
• Employee Assistance Program

Our community is looking for a Sales Specialist to join our team.

The Sales Specialist will support the Regional Director of Sales, Regional Director of Operations and Community Executive Directors by working at various Discovery communities in their effort to achieve greater community occupancy and sales goals. The goal of this position is to support a community during an SLC vacancy and/or work with a community that has occupancy and census challenges to increase occupancy.

This position will travel to Discovery Senior Living communities, as assigned, and work as needed. Assignments will vary in length and may be changed without notice.

Responsibilities:

• Responsible for census development through working support at the community level. Meets monthly sales productivity and move in expectations.
• Manage lead database through accurate data entry, report utilization, periodic database clean up, etc. Review key reports and trends and analyze to develop strategies.
• Understands key services and amenities along with levels of care/programs provided at the community.
• Complete daily internal sales activities by effectively converting inquiry calls to appointments, conducting quality tours with prospects and families. Contact prospects and families via phone, email, mail.
• Distribute approved written marketing communication including notes, newsletters, promotional flyers, invitations and brochures as part of the sales process.
• Provide accurate customer information, pricing, incentive information, and other information regarding new deposits to ED, BOM and community team in a timely basis for lease preparations.
• Ensure the community property and team members provide an outstanding first impression for prospects.
• Responds to walk in tours and phone inquiries immediately.
• Attends daily stand up and informs community team of daily appointments, events, and advertising.
• Completes a daily sales report with inquiry triage information and distributes to community team.
• Provide weekly and monthly data and forecast as requested by ED, Regional team or home office.
• Conduct tours, luncheons or other strategies with prospective clients and prospective client groups.
• Conducts visits with prospects in their homes, hospitals or other healthcare facilities.
• Follow-up with inquiry calls and work sales activities and process for entire length of buying cycle.
• Documentation of weekly inventory of room availability and room readiness inventory.
• Assist with the processing of all required information necessary to complete a successful move-in. Coordinate with all departments to prepare for the new resident’s arrival.
• Coordinate with the other staff to ensure that apartments are prepared for new resident move-in and that model apartment(s) are available and ready to show.
• Coordinate with other team members' special luncheons/tours, special events and promotions for community contact groups as appropriate.
• Evaluate and understand the competition and incorporate knowledge of competitor into sales strategy as it relates to pricing and selling value.
• Maintain the confidentiality of resident information.
• Encourage teamwork through cooperative interaction with co-workers and other departments. Support a positive and professional image through actions and dress.
• Responsible for completing pre-move in paperwork, coordinates with Department Heads to assure regulatory compliance.
• Other duties as assigned by Supervisor

Qualifications:

• Bachelor's degree in Business Administration, Public Relations/Communications, Marketing or related field
• At least three years' experience in multi-community/regional sales manager role with supervisory experience

EOE D/V