Sales Associate

C-A-L Stores Companies Inc; Cedar City (UT); On-site; USD 25,000 - 31,000; Full time

Job summary

C-area Coastal Farm supply store is seeking a Customer Service-focused team member to maintain store standards and assist customers with product location and questions. The role requires daily customer interaction, knowledge of promotions, and ongoing housekeeping duties.

Qualified candidates will greet customers, answer phones, and work with associates using a store radio; familiarity with basic computer and email use is preferred.

Qualifications

• Excellent written and verbal communication skills.
• Strong interpersonal skills with customers.
• Ability to adapt to changing work environments and priorities.
• Familiar with operating a computer system and email.
• Understanding of basic retail concepts.
• Strong attention to detail.

Responsibilities

• Greet and acknowledge every customer, answer questions, and help locate products.
• Answer incoming phone calls.
• Maintain constant radio communication with associates.
• Have comprehensive knowledge of Coastal Farm products.
• Maintain awareness of product knowledge information and promotions.
• Assist in floor moves, merchandising, display maintenance and store housekeeping.
• Help in other departments when needed.
• Perform daily cleaning – vacuuming, replace full trash bags and sweep the department floor.
• Other duties assigned as needed.

Skills

Customer service

Communication

Interpersonal skills

Adaptability

Computer skills

Attention to detail

Job description

Description

Primary Purpose

To be responsible for maintaining customer service as per company standards, generating sales, housekeeping, merchandising, signing, pricing, point of sale operations, processing freight, and loss prevention in adherence to all company policies and store standards.

Essential Duties and Responsibilities

• Greet and acknowledge every customer, answer customer questions, and help customers find the location of products.
• Answer incoming phone calls.
• Constant radio communication with all associates.
• Comprehensive knowledge of the products Coastal Farm sells.
• Maintain an awareness of all product knowledge information and merchandise promotions.
• Assist in floor moves, merchandising, display maintenance and store housekeeping.

Other Duties and Responsibilities

• Help in other departments when needed.
• Perform daily cleaning – such as, but not limited to, vacuuming, replacing full trashes with new trash bags, and sweeping the department floor.
• Other duties assigned as needed.

Qualifications

• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
• Familiar with how to operate a computer system and email.
• Preferably familiar with standard retail concepts and practices.
• Strong attention to detail.