Sales Associate

Rack Room Shoes; Cary (NC); Sur place; USD 28 000 - 34 000; Plein temps

Résumé du poste

Rack Room Shoes is seeking a customer-focused sales associate to deliver outstanding service and promote store initiatives. You will drive sales while adhering to company policies, and support merchandise presentation and stock management.

Role requires strong interpersonal skills, basic communication, math aptitude, and prior retail experience. You will work with a team to maintain clean, well-organized sales floor and participate in promotions and loss-prevention measures.

Qualifications

• Interpersonal skills to deal with customers and colleagues.
• Basic verbal and non-verbal communication, organizational abilities, and math skills.
• Experience in retail sales, ideally specialty footwear.
• Knowledge of store presentation standards and visual merchandising.

Responsabilités

• Create an excellent shopping experience following service standards.
• Maintain a positive attitude, be willing to serve, stay well informed.
• Assist sales, promote rewards programs and other business initiatives.
• Maintain awareness of current promotions.
• Keep merchandise presented and stock organized; ensure cleanliness.

Connaissances

Interpersonal skills

Basic communication

Organization

Math skills

Experience in retail sales

Visual merchandising

Store presentation standards

Description du poste

Job Description Summary

Adhere to and practice the company’s service standards with each customer. Meet both sales and work goals as directed by members of store management, while meeting the Policies and Procedures set by the Company. Lead other team members in your store by being an example in the accuracy and completeness of your work. Together work toward the common goals of presenting the store, its merchandise, and yourselves to the customer in the best possible light. Control cash and maintain accuracy of sales transactions. Process all sales and POS terminal transactions through the POS terminal in accordance with policy and procedure, and maintain strict control of all monies and sales documentation.

Duties and Responsibility

• Create an excellent shopping experience for our customers through awareness and company service standards.
  Positive attitude, willingness to serve and well informed.
  Sales and assistance
  Promotion of company rewards program and others business initiatives.
• Maintain awareness of all current sales promotions.
• Maintain merchandise presentation.
  Ensure stock is well arranged and merchandised properly.
  Maintain cleanliness and organization of all areas within the store.
• Develop and maintain necessary product knowledge and fitting skills.
• Maintain an awareness of Loss Prevention concerns involving customers and staff members.
• Participate in physical inventories, assist in shipping and receiving merchandise and participate in merchandise placement on the sales floor when needed.
• When performing cashier functions all sales will be processed in accordance with existing policy and procedure. All shoes will be checked for mates.
• Process all sales and POS terminal transactions in accordance with policy and procedure.

Principal Working Relationships

Customers, Sales Associates, Store Management and District/Regional Managers

Key Qualifications

Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees.
Basic communication (both verbal and non-verbal), organization, and math skills.
Experience in retail sales, preferably specialty retail or footwear.
Basic knowledge of the policies and procedures.
Basic visual merchandising skills and an understanding of the Store Presentation Standards.

Benefits Information: https://rackroomshoes.hrbenefits.net/