Sales Associate

Premier Rental Purchase of Brownwood; Brownwood (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Flexible schedule

Health insurance

Paid time off

Training & development

Tuition assistance

Vision insurance

Job summary

A retail rental company in Texas is seeking a Sales Associate to manage customer orders, process payments, and maintain store organization. Candidates should have a high school diploma and at least one year of retail experience. The role involves frequent interaction with customers, ensuring a high level of service, and maintaining product cleanliness. Strong accuracy and the ability to handle customer conflicts are essential for success in this position.

Qualifications

• High school diploma or equivalent experience required.
• One year of retail experience preferred.
• Ability to lift up to 75 lbs.

Responsibilities

• Process customer payments and manage the cash drawer.
• Assist customers with orders and verify references.
• Ensure showroom organization and cleanliness.

Skills

Strong accuracy and attention to detail

Ability to follow verbal and written instructions

Ability to handle customer conflicts professionally

Knowledge of store electronics and mechanical products after training

Education

High school diploma, GED, or equivalent experience

One year of retail experience

Job description

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Training & development
• Tuition assistance
• Vision insurance

Sales Associate

Reports to: Store Manager / Assistant Store Manager

General Purpose

Process customer payments, manage the cash drawer, assist customers with orders, verify references, and help increase sales.

Essential Duties

Customer Service & Sales

• Answer incoming calls politely and direct them to the right person.
• Assist customers with choosing merchandise and completing order forms.
• Verify customer information and schedule delivery times.
• Follow up with customers within three days of delivery to ensure satisfaction.

Payments & Records

• Enter all payments into the computer (in-store, delivery, or mailed payments).
• Maintain responsibility for the cash drawer.
• Create and maintain customer folders with up-to-date information.
• Complete rental/lease agreements and enter them into the system.

Showroom & Inventory

• Spend the first two hours of each day cleaning, organizing, and pricing the showroom.
• Make sure products are clean, tagged, working, and ready for demonstration.
• Prepare returned merchandise to be showroom-ready within 48 hours.
• Ensure all pricing follows company guidelines.

Deliveries

• Prepare items at least one hour before scheduled delivery.
• Help plan delivery routes to reduce time and cost.

Advertising & Promotions

• Understand current advertising campaigns and explain them clearly to customers.
• Help maintain in-store advertising and hand-billing programs.

Other Duties

• Keep track of remote controls and owner’s manuals for all inventory.
• Assist in finding creative ways to attract new customers and increase agreements.

Requirements

• High school diploma, GED, or equivalent experience.
• One year of retail experience.
• Ability to lift up to 75 lbs.

Required Skills

• Strong accuracy and attention to detail.
• Ability to follow verbal and written instructions.
• Ability to handle customer conflicts professionally.
• After training, strong knowledge of store electronics and mechanical products.

Efforts, Demands, and Conditions

• Work mainly in the store, with occasional work in customer homes.
• Frequent walking, standing, bending, lifting, and using a hand truck.
• Work with cleaning supplies and chemicals.
• Must manage multiple tasks, adapt to changes, and work under pressure.
• Extra hours before or after regular business hours may be required.
• Must handle the stress of working with customers and various situations.
• Attendance at company or Premier Corp. training sessions may be needed.

Relationships

• Frequent interaction with customers, coworkers, and management.
• Occasional interaction with suppliers and service partners.
• Must communicate clearly and professionally with supervisors and peers.