Sales Associate

Uncharted; Braintree, Northern (MA, KY); Hybrid; USD 21,000 - 30,000; Part time

Job summary

Uncharted in Braintree, MA is seeking a Part-Time Retail Associate to deliver World Class service and greet customers warmly at the POS. You will understand customer needs, explain product features, upsell, and maintain store visuals per guidelines.

Candidates should be able to work a flexible schedule including nights, weekends, and holidays, and demonstrate teamwork, professionalism, and proficiency with POS systems and Microsoft Office.

Qualifications

• Prior experience in specialty retail preferred.
• Ability to work a flexible schedule to include nights, weekends, and holidays.
• Ability to multitask while attending to customers and remaining flexible to the business needs.
• Ability to work well in a team environment.
• Proficient in using Microsoft Office and POS systems.

Responsibilities

• Greet and welcome every customer warmly and with enthusiasm.
• Explain product features and benefits in relation to customer needs with in-depth knowledge.
• Suggest additional items to build onto sales by utilizing effective selling techniques.
• Maintain store appearance and merchandise according to company visual guidelines.
• Support all sales efforts and promotions across channels to maximize sales.
• Capture accurate customer information at the POS and process promotions correctly.
• Participate in training and development as required, using training resources.
• Ensure adherence to state, federal, and CDC guidelines for a sanitary piercing experience at select locations.
• Demonstrate professionalism and comply with company dress code at all times.
• Complete other tasks as assigned by store management within the given time frame.

Skills

customer service

POS systems

Microsoft Office

teamwork

professionalism

Job description

Job Details

Job Location: 0074 - Braintree, MA - BRAINTREE, MA 02184Position Type: Part TimeSalary Range: $15.00 - $22.38 Hourly

Key Responsibilities

• Act as a TPS Champion by modeling the G.U.E.S.T. service approach, and consistently delivering World Class Service
• Greetand welcome every customer warmly and with enthusiasm
• Understandcustomer needs by asking open-ended questions
• Explainproduct features and benefits in relation to the customers’ needs by providing in-depth product knowledge
• Suggestadditional items to build onto sales by utilizing effective selling techniques
• Thankthe customer sincerely and invite them to return and shop with us again
• Be a TPS brand ambassador
• Build customer loyalty by being friendly, attentive and respectful of customers
• Contribute to a positive work environment with respectful, ethical behavior and honest communication, demonstrating professionalism at all times.
• Professional presentation in attire, demeanor, appearance and compliance to company dress code
• Support all sales efforts and initiatives across all business channels in an effort to maximize company sales
• Consistently capture accurate and valid customer information at the POS
• Maintain awareness of all current promotions and process them correctly at the Point of Sale
• Enthusiastically participate in training and development as required utilizing all training resources
• Prepare incoming product for the sales floor by following instruction and guidance from supervisors
• Merchandise product following company visual guidelines and visual standards
• After comprehensive training, performing ear piercings and providing a safe, sanitary experience in accordance with state, federal and CDC guidelines. (select locations)
• Demonstrate a fundamental knowledge of computers, systems and programs relevant to the position
• Maintain store maintenance and cleanliness standards
• Complete all other tasks as directed by store management in assigned time frame
• Comply with all company policies and procedures

Job Requirements

• Previous experience in specialty retail is preferred, but not required
• Ability to work a flexible schedule to include nights, weekends, and holidays
• Ability to multitask while being attentive to customers and remaining flexible to the needs of the business
• Possess an ability to work well in a team environment
• Proficient in using Microsoft Office and POS Systems
• Ability to stand for long periods of time
• Professional conduct, demeanor and attire, in compliance with company dress code
• Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques