Sales Associate

Simon Pearce; Boston (MA); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Paid time off

Employee discounts

Flexible hours

Disability and life insurance

Job summary

Simon Pearce retail team is seeking a part-time Sales Associate in Boston to create a welcoming shopping experience and assist with merchandise processing and customer service. The role emphasizes high-end product knowledge and a flexible schedule in a retail environment.

Store hours typically run 10am–6pm or 11am–6pm, with potential benefits including discounts on products and at the restaurant, plus opportunities for growth within a manufacturing and retail setting.

Qualifications

• Minimum of 1 year of retail experience (high end sales experience preferred).
• Interest in glassware and pottery.

Responsibilities

• Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.
• Assist in processing and replenishing merchandise and monitoring floor stock.
• Aid customers in locating merchandise.
• Communicate customer requests to management.
• Participate in inventory review
• Assist in ringing up sales at registers and/or bagging merchandise aligned with Simon Pearce customer service standards
• All other duties as assigned

Skills

Customer service

Communication

Attention to detail

Retail experience

Job description

Job Details

• Job Location: Boston MA - Boston, MA 02116
• Position Type: Part Time
• Salary Range: $18.00 - $20.00 Hourly
• Job Category: Retail

Our Foundation

Mission: We shape timeless and functional designs from simple, natural materials to elevate everyday life.

Vision: To celebrate the beauty of objects with real, authentic character.

Values: Dignity & Respect | Ownership & Initiative | Commitment to Quality & Craft | Learning & Growth Together

Position Summary

Simon Pearce sales associates act as our front-line public relations staff. As a sales associate, you create a comfortable, friendly, and delightful shopping experience that we want for our customers. As a manufacturing and retail organization, we are driven by our customer.

Benefits

• Paid time off for part-time employees and potential 401K retirement plan
• Exclusive employee discounts on both our glass and pottery products and at our restaurant
• Great flexible hours and days (store hours are 10am - 6pm or 11am - 6pm)
• Short Term Disability, Basic Life, Critical Illness and Accident insurance for employees who work 20-30hrs/week

Primary Duties and Responsibilities

• Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.
• Assist in processing and replenishing merchandise and monitoring floor stock.
• Aid customers in locating merchandise.
• Communicate customer requests to management.
• Participate in inventory review
• Assist in ringing up sales at registers and/or bagging merchandise aligned with Simon Pearce customer service standards
• All other duties as assigned

Qualifications Required

• Minimum of 1 year of retail experience (high end sales experience preferred)
• Interest in glassware and pottery

Success Factors/Job Competencies

• Excellent customer service and communication skills
• Attention to detail

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.

Other

Simon Pearce makes a reasonable attempt to accommodate employee requests for particular work schedules. As a condition of employment, however, Retail Associates must be willing and able to work weekends, evenings and/or varied day shifts. We cannot guarantee particular schedules or a minimum or maximum number of hours for any employee. In addition, schedules are subject to change, based on staffing and operating requirements of the business. The only exception to this policy is if an employee is unable to work certain hours due to bona fide medical or religious reasons. Simon Pearce will attempt to make reasonable accommodation for those individuals unless such would cause the Company undue economic or operational hardship.

Travel may be required infrequently

Equal Employment Opportunity Statement

Simon Pearce is committed to the policy of equal employment opportunity and to provide all employees with the work environment necessary to enable them to advance on merit as far as their talents and skills will take them, without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, status as a protected class of veteran, or any other legally protected status.