Sales Associate

Boot Barn; Banning (CA); On-site; USD 30,000 - 50,000; Full time

Job summary

A retail company in California is seeking motivated Sales Partners to elevate customer experiences in-store. The ideal candidate excels in providing exceptional service and building relationships while demonstrating product knowledge and selling techniques. Responsibilities include maintaining merchandising standards, completing sales transactions accurately, and collaborating with the store leadership team. Join a dynamic team dedicated to delivering a positive impact and customer satisfaction.

Qualifications

• Experience in customer service and retail environments is preferred.
• Ability to engage customers and build long-standing relationships.
• Must adhere to all laws and company policies.

Responsibilities

• Foster a service-oriented culture to exceed customer expectations.
• Become an expert in product categories and communicate knowledge effectively.
• Maintain company merchandising standards and assist with store operations.
• Accurately complete all sales transactions at the point of sale.

Skills

Customer service

Selling techniques

Product knowledge

Visual merchandising

Cash handling

Team collaboration

Job description

Our Sales Partners engage with customers and create an exceptional in-store experience. They embody Boot Barn's Mission, Vision and Values in their words and actions while demonstrating selling and service expertise, product knowledge, visual merchandising presentation skills and strong point-of-sale proficiency.

Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other.

At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves 'Partners.' With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.

Our vision is to offer everyone a piece of the American spirit -- one handshake at a time.

This position is open year-round to address fluctuations in hiring needs. We encourage you to apply if you meet the qualifications and are interested in joining our team. While we regularly review applications, there is no specific timeline for hiring. Selected candidates will be contacted as positions become available throughout the year.

Sales Partner Duties

• Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
• Become an expert in our product categories; understand and communicate product knowledge (including features and benefits) to the customer.
• Maintain and achieve measurable goals, including units per transaction (UPT), average dollar per transaction (ADT), item add-ons and customer information capture rates.
• Be informed and understand current merchandise promotions and advertisements.
• Maintain company-merchandising standards and assist in floor moves, display maintenance, merchandising, sales set up, and store housekeeping.
• Assist with processing merchandise as well as monitoring and replenishing floor stock.
• Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
• Actively seek new ways to develop skills and improve metrics by partnering with the store leadership team.
• Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices.
• Performs any other duties that may be assigned by management.
• Demonstrates high level of quality work, attendance and appearance.