Sales Associate

Round Rock; Austin, Northern (TX, KY); Hybrid; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

Parental leave

401(k) options

Employee home purchase plan

Job summary

M/I Homes is seeking an entry-level associate to support the New Home Sales Consultant in the Austin market. You will learn sales and marketing techniques, assist with monthly analyses, and participate in Realtor office visits and community maintenance activities.

Weekend work is required. If not licensed, you may need to take courses to obtain the Real Estate Sales license. This feeder role prepares for advancement to New Home Consultant.

Qualifications

• Associate degree (A.A.) or equivalent in specialized training; seminars/workshops in sales/marketing desirable.
• Minimum of one year retail sales experience and/or training.

Responsibilities

• Represent M/I Homes professionally with a positive attitude.
• Support New Home Consultant in developing sales/marketing plans to meet annual goals.
• Use selling skills learned through company training with customers.
• Open models 15 minutes before posted opening hour for a professional presentation.
• Register customers and input data into Pivotal system.
• Demonstrate models, inventory homes, and homesites to customers and realtors; discuss features and benefits; ask for the sale.
• Provide information on communities, pricing and financing options.
• Assist NHCs in building relationships with realtors by calls, emails, visits, and marketing activities.
• Assist in the sales and selection process; prepare necessary documents for homebuyers.

Skills

Verbal communication

Written communication

Sales fundamentals

Customer service

Teamwork

Problem solving

Education

Associate degree (A.A.) or equivalent

Tools

Pivotal system

Microsoft Excel

Outlook

Job description

M/I Homes has been building new homes of outstanding quality and superior design for 50 years. Founded in 1976 by Irving and Melvin Schottenstein, and guided by Irving’s drive to always “treat the customer right,” we’ve fulfilled the dreams of over 170,000 homeowners and grown to become one of the nation’s leading homebuilders. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 16 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, and Tampa.

Job Summary: To assist the New Home Sales Consultant (NHC) participating in the sales process with customers - all to assist in the capture of new home sales. Learns, practices, and develops essential skills in sales and marketing techniques, studies and applies appropriate Company guidelines, including the New Home Consultant’s Minimum Performance Standards. Assist the NHC in performing monthly competitive analyses to increase knowledge of communities. Assists the NHC in weekly Realtor office visits. Assist NHC in maintaining the integrity of their assigned community on a daily basis. Develops customer service skills to ensure customer satisfaction in accordance with Company objectives. Participates in all sales and training meetings with NHCs. If currently not a licensed Real Estate Sales professional, SA will be required to take the necessary state courses needed to earn their Real Estate Sales license. This position is a feeder role for New Home Consultant (NHC). Weekend work required.

Duties and Responsibilities

• Represents M/I Homes in a professional manner while possessing a positive attitude.
• Supports the New Home Consultant in the development of a sales and marketing business plan in order to achieve the division’s business plan for the year.
• Uses selling skills acquired through company training programs with all customers encountered.
• Is punctual and opens models as advertised to public by arriving at models/sales office 15 minutes prior to posted opening hour and uses this time to open all models properly to ensure a professional presentation.
• Registers customers and inputs their information in Pivotal system.
• Demonstrates models, inventory homes, and homesites to customers and realtors, discussing features and benefits as well as exercising other selling skills learned from Critical Path/PSS training programs, including asking for the sale.
• Provides customers information on community, pricing, available financing programs.
• Assists the NHC developing working relationships with realtors by calling, emailing, visiting real estate offices, marketing through flyers or direct mail, assisting NHCs in giving presentations at scheduled meetings with realtors/brokers.
• Assists the NHC throughout the sales and selection process. Prepares necessary documents with homebuyers to assist NHC or should NHC be involved in another meeting or in their absence.
• Assists NHCs in creating their marketing/business plan (creating and sending flyers to customers, realtors, current homeowners, special events to generate traffic, grand openings, open houses, etc.).
• Drives community daily to ensure signage is clean and accurate. If any maintenance is required, advises the appropriate party and follows-up to ensure that corrections have been made.
• Additional responsibilities may be required.
• Ability to work independently and without direction and immediate supervision.
• Sets and attains goals or achieves established division goals without constant oversight.
• Ability to interpret, analyze and evaluate given information relative to selling techniques and potential homebuyer concerns, needs, and issues.
• Self-motivated with persuasive, enthusiastic and customer-service oriented personality and good negotiation and organizational skills; detail-oriented aptitude.
• Excellent verbal and written communication skills for high interaction with a variety of people and forums inside and outside of organization.
• Exhibits good judgment, problem-solving and analytical skills, and can make competent decisions within given parameters.
• Maintains a positive and helpful attitude – team player.
• Excellent computer skills including the use of Microsoft Excel, Outlook, and
• Ability to manage time effectively to accomplish several tasks concurrently.
• Ability to represent the interests of the Company and Division to the public.
• Maintains a high sense of personal integrity.
• Looks for ways to enhance and bring new ideas to the position.

Associate degree (A.A.) or equivalent in specialized training from a two-year college or technical school combined with relevant course study including seminars and workshops in sales and marketing techniques and a minimum of one year retail sales experience and/or training.

M/I Homes offers a comprehensive benefits package, including medical, dental, vision, paid time off and paid holidays, paid parental leave, traditional and Roth 401(k) options, profit sharing plan, employee stock purchase plan, employee home purchase plan and more.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.