Sales Associate

Knitwell Group; Auburn Hills (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Growth opportunities

Incentive opportunities

Benefits package

Discounts: 50–70% merchandise"

Referral program and other perks

Job summary

Talbots in Auburn Hills, MI is seeking a part-time Sales Associate to deliver exceptional customer service, provide fashion guidance, and help customers assemble outfits. You will collaborate with the management team to support store performance while engaging in learning opportunities and achieving service metrics.

The role requires flexibility for evenings, weekends, and holidays, with a focus on building relationships and maintaining an organized, customer-focused environment.

Qualifications

• Demonstrates selling competence, styling expertise and love of fashion.
• Driven to build and cultivate relationships with customers.
• Strong ambition and teamwork orientation with goal focus.
• Excellent verbal communication and high integrity.
• Able to navigate computer/iPad/handheld systems in a fast-paced environment.
• Strong organizational skills and ability to multi-task during busy periods.

Responsibilities

• Provide exceptional customer service that promotes products and builds brand relationships.
• Support store management to help build store business.
• Assist customers with fashion advice and outfit recommendations.
• Handle multiple customers and projects simultaneously.
• Stay informed on fashion trends and new arrivals.
• Use product knowledge to create outfits and suggest matching items.
• Contribute to achieving sales and service metrics and participate in learning opportunities.
• Complete operational tasks: filling orders, replenishment, and recovery.

Skills

Customer service

Sales skills

Fashion knowledge

Verbal communication

Team player

Multi-tasking

Stand for long periods

Education

Experience in retail or fashion

Tools

POS systems

Job description

About us

Talbots is a leading omni-channel specialty retailer of women’s clothing, shoes and accessories. Established in 1947, we are known for modern classic style that’s both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.

What We Offer:

• Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
• Incentive Opportunities
• Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
• Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
• Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.

What we Value “WE CARE”:

• We W in as a team and are dedicated to ensuring and applauding each other’s success.
• We E ncourage creativity, innovation and smart risk-taking.
• We are C ommitted to building relationships with our customers and associates by knowing, serving, and delighting them.
• We A ct with integrity, transparency, candor, and respect.
• We R espect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
• We E mbrace community by bringing positive change to those we live and work in.

Who You Are:

• Demonstrate selling competence, styling expertise and possess a love of fashion.
• Driven to create, build and cultivate relationships.
• Possess a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives in a team environment.
• Demonstrates excellent verbal communication skills and a high level of integrity.
• Possess the technological competency to navigate a computer/iPad/handheld system.
• Have strong organizational skills and the ability to multi-task in a fast paced, ever-changing environment.
• Able to work cooperatively in a diverse work environment.
• Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
• Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
• Have open availability of (15 to 20) hours per week.
• Flexible availability based on the needs of the business including evenings, weekends, and holidays.

What You’ll Do:

• Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships.
• Take an active role in assisting the management team to build store business.
• Support all service enhancers to build strong relationships including active use of Concierge.
• Service multiple customers at a time, multi-task and/or handle projects simultaneously.
• Be aware of fashion trends and seek information about all new arrivals, including product knowledge about fit, color, fashion etc.
• Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs.
• Maximize individual performance by participating in learning opportunities, accepting direction, coaching and feedback.
• Achieve sales and service metrics in key measurable areas including: clientelling/outreach, appointment setting and Talbots Classic Awards.
• Complete projects as assigned including operational assignments: filling orders, replenishment, recovery etc.

Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.

Location:

Store 04024 Auburn Hills Outlet MI-Auburn Hills,MI 48326

Position Type:

Temporary/Part time

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate’s qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.