Sales Assocate

Ace Hardware; Sugar Grove (IL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Flexible schedule

Employee discounts

Paid training

Referral program

Job summary

Sugar Grove Ace Hardware is seeking a part-time Retail Sales Associate to warmly greet customers and guide them to the right hardware solutions. You will learn product knowledge, assist with inquiries, and share information on discounts and promotions.

Responsibilities include stocking shelves, handling returns, and collaborating with a small, community-driven team to deliver great service. A positive attitude and willingness to learn are essential.

Qualifications

• Knowledge or willingness to learn about hardware products.
• Strong communication and problem-solving skills.
• Positive, friendly, and enthusiastic attitude.
• Good organizational skills and ability to restock shelves.
• Team player who enjoys working in a community-focused environment.
• Experience in retail sales or marketing is a plus but not required.
• Must be able to lift 50 pounds frequently to load and unload customer orders.
• Ability to stand for an extended period of time.
• Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth.

Responsibilities

• Greet and assist customers with a warm and welcoming attitude.
• Help customers find products and introduce new items.
• Inform customers about sales, discounts, and promotions.
• Upsell and cross-sell products to enhance customer experience.
• Keep the selling floor stocked, organized, and visually appealing.
• Handle returns and resolve customer concerns professionally.
• Collaborate with team members to provide outstanding service.

Skills

Customer service

Strong communication

Problem solving

Restock shelves

Team player

Retail experience

Hardware knowledge

Job description

Sugar Grove Ace Hardware: Opening for a Highly Skilled Retail Sales Associate

Are you looking for a fun, enthusiastic workplace where your friendly attitude and strong communication skills will shine? Do you want to be part of a community-focused team that values your contributions every day?

Join Sugar Grove Ace Hardware, your local hardware store that feels like a visit to your neighbor. We offer a flexible schedule, employee discounts, paid training, and a referral program. This part-time role will help you develop excellent product knowledge and customer service skills while working in a dynamic retail environment.

Key Responsibilities

• Greet and assist customers with a warm and welcoming attitude
• Help customers find products and introduce new items
• Inform customers about sales, discounts, and promotions
• Upsell and cross-sell products to enhance customer experience
• Keep the selling floor stocked, organized, and visually appealing
• Handle returns and resolve customer concerns professionally
• Collaborate with team members to provide outstanding service

Required Skills and Qualifications

• Knowledge or willingness to learn about hardware products
• Strong communication and problem-solving skills
• Positive, friendly, and enthusiastic attitude
• Good organizational skills and ability to restock shelves
• Team player who enjoys working in a community-focused environment
• Experience in retail sales or marketing is a plus but not required
• The minimum physical requirements for this position include:
• Must be able to lift 50 pounds frequently to load and unload customer orders.
• Ability to stand for an extended period of time
• Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth.

Job responsibilities may change based on the needs of the business.

Why Work with Ace Hardware?

• Be part of a small, personal, and loyal community business
• Enjoy a flexible schedule that fits your lifestyle
• Benefit from employee discounts and paid training programs
• Grow your skills in a supportive and dynamic team

Location: Sugar Grove Ace 160 E Galena Blvd. Sugar Grove IL

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.