Friendly Hardware Retail Associate — Flexible Schedule

Ace Hardware; Sugar Grove (IL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Flexible schedule

Employee discounts

Paid training

Referral program

Job summary

Sugar Grove Ace Hardware is seeking a part-time Retail Sales Associate to warmly greet customers and guide them to the right hardware solutions. You will learn product knowledge, assist with inquiries, and share information on discounts and promotions.

Responsibilities include stocking shelves, handling returns, and collaborating with a small, community-driven team to deliver great service. A positive attitude and willingness to learn are essential.

Qualifications

• Knowledge or willingness to learn about hardware products.
• Strong communication and problem-solving skills.
• Positive, friendly, and enthusiastic attitude.
• Good organizational skills and ability to restock shelves.
• Team player who enjoys working in a community-focused environment.
• Experience in retail sales or marketing is a plus but not required.
• Must be able to lift 50 pounds frequently to load and unload customer orders.
• Ability to stand for an extended period of time.
• Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth.

Responsibilities

• Greet and assist customers with a warm and welcoming attitude.
• Help customers find products and introduce new items.
• Inform customers about sales, discounts, and promotions.
• Upsell and cross-sell products to enhance customer experience.
• Keep the selling floor stocked, organized, and visually appealing.
• Handle returns and resolve customer concerns professionally.
• Collaborate with team members to provide outstanding service.

Skills

Customer service

Strong communication

Problem solving

Restock shelves

Team player

Retail experience

Hardware knowledge

Job description

Sugar Grove Ace Hardware is seeking a part-time Retail Sales Associate to warmly greet customers and guide them to the right hardware solutions. You will learn product knowledge, assist with inquiries, and share information on discounts and promotions.

Responsibilities include stocking shelves, handling returns, and collaborating with a small, community-driven team to deliver great service. A positive attitude and willingness to learn are essential.