Sales Assoc

Williams-Sonoma, Inc.; Atlanta (GA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Generous employee discount

401(k) and investment opportunities

Wellness program

Paid vacations and holidays

Health, dental, and vision insurance

Job summary

Williams-Sonoma, Inc. is seeking a Sales Associate in Atlanta, GA, to deliver a unique shopping experience through exceptional customer service. The ideal candidate will have 1-2 years of retail sales experience, a high school diploma, and a passion for connecting customers with products. Responsibilities include achieving sales goals, assisting in customer services like gift wrapping, and maintaining store cleanliness. This role offers benefits including health coverage and a generous employee discount.

Qualifications

• 1-2 years customer service and retail sales experience preferred.
• Ability to lift and mobilize items up to 75 lbs safely.
• Open availability is preferred for full-time associates.

Responsibilities

• Provide excellent customer service by following World-Class service standards.
• Achieve sales goals while maintaining product knowledge.
• Assist customers with various services like gift wrap and special orders.

Skills

Customer Service

Sales Techniques

Team Collaboration

Time Management

Product Knowledge

Education

High School Diploma or Equivalent

Job description

About the Role

As a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast‑paced, specialty retail environment.

Responsibilities

• Provide sincere, friendly and energetic customer service by exemplifying World‑Class service standards.
• Achieve established sales and contest goals; maintain knowledge of current sales and promotions.
• Assist customers with special services including gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
• Utilize effective selling techniques to build multiple sales and increase productivity.
• Demonstrate comprehensive product knowledge, including features and benefits.
• Efficiently and accurately perform register transactions (sales, returns, and exchanges).
• Assist in implementation and maintenance of visual merchandise presentation, signage and lighting.
• Uphold store maintenance and cleanliness standards; straighten, clean and help maintain stockroom as needed.
• Process, ticket and restock merchandise as needed.
• Perform other duties as assigned by management.
• Comply with all Company policies and procedures.

Qualifications

• Love to sell, can articulate a proven ability to exceed selling goals and most importantly can close a sale.
• Succeed in a team environment while able to work independently and manage your own time.
• Thrive in an entrepreneurial environment and are constantly looking for ways to think outside‑the‑box.
• Know what questions to ask your customers to understand their personal cooking style and needs.
• Enjoy discovering the customer's style, lifestyle and story to connect them to the right products.
• Proven ability to prioritize and handle multiple tasks simultaneously.
• Most successful when provided with clearly defined daily sales goals and metrics.

Physical Requirements

• Ability to be mobile on the sales floor for extended periods of time.
• Ability to operate POS system.
• Ability to lift and mobilize medium to large items, up to 75 lbs, while utilizing appropriate equipment and safety techniques.
• 1–2 years customer service experience and retail sales experience (specialty retail preferred, but not required).
• High school diploma or equivalent preferred.
• Full‑time associates are expected to have open availability to meet the needs of the business.
• Part‑Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).

Benefits Just for You

• A generous discount on all Williams‑Sonoma, Inc. brands.
• A 401(k) plan and other investment opportunities.
• A wellness program that supports your physical, financial and emotional health.
• Paid vacations and holidays (full‑time).
• Health benefits, dental and vision insurance, including same‑sex domestic partner benefits (full‑time).

WSI will not now or in the future commence an immigration case or sponsor an individual for this position (for example, H‑1B or other employment‑based immigration).

This role is not eligible for relocation assistance.

Equal Opportunity Employer

Williams‑Sonoma, Inc. is an Equal Opportunity Employer. Williams‑Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.