Sales Assistant, Part-Time

MSL Community Management LLC; Arizona; On-site; USD 30,000 - 36,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k matching

Education assistance

Scholarship programs

Team discounts

Wellness resources

Flexible spending accounts

Professional development

Mentor program

Job summary

MBK Senior Living is seeking a part-time Sales Assistant to join a dynamic team. You will support a sales-driven environment, handling inquiries, tours, and lead progression with accuracy in the CRM.

You will also help prepare paperwork and coordinate events, contributing to a high-quality resident experience. The role requires strong Microsoft Office and CRM skills, plus clear written and verbal English communication.

Qualifications

• High school diploma or equivalent; Bachelor’s degree preferred.
• 1+ years of related sales support or front-line experience preferred.
• Proficient with MS Office and CRM usage; strong written/verbal communication.

Responsibilities

• Assist Director of Sales with responding to inquiries, scheduling tours, and advancing leads.
• Enter prospect interactions and notes into the CRM in real time.
• Serve as a point of contact for prospects and families, ensuring timely communication.
• Provide administrative support to Sales and Marketing and process admission paperwork.
• Maintain inventory of sales collateral and assist with event logistics.
• Represent the community professionally to residents, families, and visitors.

Skills

Communication skills

Time management

Organizational skills

Mathematics basics

Independent worker

Education

High school diploma

Bachelor’s degree preferred

Tools

CRM systems

Microsoft Office Suite

Job description

Sales Assistant, Part-Time At MBK Senior Living, we’re committed to putting people first – our residents and team members. Exceeding expectations and enriching lives drives our day‑to‑day. And it’s all powered by Yoi Shigoto, a Japanese concept that translates to "good, quality work." It’s more than a mantra. It’s part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others! Whether you’re looking for a flexible, part‑time job or the pathway to a lasting career, you’ll find it here at MBK Senior Living-and a whole lot more!

When you join the MBK Senior Living team, you’ll enjoy:

• Impacting lives and building lasting relationships
• Executing exceptional signature programs in dining, fitness, wellness, and care
• A supportive community team that encourages personal and professional growth and celebrates your success
• A fun‑filled, energetic environment that’s centered in hospitality and high‑quality service
• Competitive salaries
• Professional development, training, and personal coaching through our Mentor, Buddy, and Executive Director in Training Programs
• Education loan assistance & scholarships
• Financial and legal services
• Team Member discounts
• Health and Wellness resources

Full‑time benefits include:

• Rich benefits package including Medical, Dental, Vision and 401k matching up to 4%
• Childcare and eldercare assistance
• Flexible spending accounts

Job Description

Join a dynamic sales team and help create life‑changing experiences for seniors. Your next step in sales starts here, part‑time opportunity with meaningful impact. Schedule: Friday, Saturday, Sunday (Business Hours) Pay: $24/hour

Duties & Responsibilities

• Assist the Director of Sales with managing all sales inquiries, including responding to prospects, scheduling and conducting tours, and advancing leads through the sales process.
• Enter all prospect interactions, activities, and notes into the CRM accurately and in real time, supporting data integrity and follow‑up consistency.
• Serve as a point of contact for prospects and families as directed, ensuring timely communication and a positive customer experience.
• In the absence of the Director of Sales, attend daily stand‑up and other meetings as requested.
• Provide administrative support to the Sales and Marketing function, including initiating admission paperwork for new customers in alignment with the Moving in The MBK Way process.
• Maintain appropriate inventory of sales collateral and assist with ordering materials as needed.
• Assist with preparation and logistics for community events and sales activities, as directed.
• Represent the community in a friendly, professional, and welcoming manner to residents, families, team members, and visitors.
• Promote a spirit of teamwork, collaboration, and service in alignment with the MBK mission, principles, and core values.
• Conduct daily walk through of all high‑traffic areas and model apartments, ensuring that community presentation standards are in place.
• Maintain a safe and secure environment for staff, residents, and guests in accordance with established safety standards, policies, and procedures.
• Understand and comply with Federal, State, and local regulations, as well as company policies and procedures.
• Perform other duties or special projects as assigned or directed by the Director of Sales and Executive Director.

Education Requirements

High school diploma or equivalent required. Bachelor’s degree preferred.

Experience Requirements (in years)

1+ years of prior related work experience in a similar role within a similar industry is essential. Senior living industry experience preferred but not required.

Required Competencies/Licenses/Certifications

• Proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.), and standard office equipment.
• Ability to accurately use CRM systems for tracking leads and sales activities.
• Must successfully pass all required background clearances and complete a health screening, including a negative TB test results within the last 6 months (or within 7 days of employment).
• Strong written and verbal communication skills; able to speak, write and read in English clearly and professionally.
• Basic math skills to support reporting, tours, and move‑in tracking.
• Ability to work independently, exercise sound judgment, and remain calm in stressful or emergency situations.
• Highly organized with strong time management, planning, and critical‑thinking skills.
• Professional, tactful, and respectful in all interactions; able to present a positive and professional image at all times.

Physical Demands & Work Environment

Ability to perform physical job requirements including standing, walking, bending, kneeling, squatting, reaching overhead, pushing, pulling, and repetitive motion. Ability to sit and work at a computer for extended periods. Able to move intermittently throughout the workday within in the community. Must have a reliable method of transportation to attend networking and sales events. Ability to lift and carry up to 30 pounds and assist with pushing or moving items as needed. Ability to assist residents with physical movement during routine transfers or emergency situations, as required.

Inspiring people, creating experiences, and supporting goals are just a few ways MBK Senior Living creates a positive work environment. It’s how we support our team members, serve our residents, and achieve our pursuit – to be the senior living provider of choice in each market we serve.

MBK Senior Living has pursued this goal for more than 30 years. Currently, the company owns and operates 35 Independent Living, Assisted Living, and Memory Care services in senior living communities throughout the Western United States. We’re proud to have been ranked among the Top 50 "Best Workplaces in Aging Services" by Fortune magazine and certified as a "Great Place to Work" by the Great Place to Work Institute since 2017.

MBK is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or other protected reason. Our company is committed to providing access, equal opportunity and reasonable accommodation for qualifying individuals in employment, its services, programs, and activities. To request reasonable accommodation, contact [e-mail].

Regulatory Disclosures for Senior Living Communities with Medicaid Residents: An "Excluded Party" is a person that the federal or state government found not eligible to provide care and services in a facility that receives Medicare or Medicaid funding. If employed at one of our senior living communities that receives Medicare or Medicaid funding, team members must not be considered an "Excluded Party" as defined by the U.S. Department of Health and Human Services, any state Medicaid Programs, and any additional federal and state government contract programs. If as a team member, you learn that you are an Excluded Party at any time, you must present your Excluded Party notice letter to your supervisor immediately. Other Regulatory Requirements: If employed at one of our senior living communities, team members must continually comply with certain laws and regulations that impact the company, including, but not limited to, as applicable, state licensing regulations, the Health Insurance Portability and Accountability Act of 1996 (HIPAA), Resident Rights as defined by the U.S. Department of Health and Human Services, and any other federal or state laws relating to team members’ professional licenses. HIPAA Disclosure: All Team Members prior to commencing employment and once employed must not be considered an "Excluded Party" as defined by the Medicare and state Medicaid Programs as well as other federal and state government contract programs. If as an associate you learn you are an Excluded Party, you must present your Excluded Party notice letter to your supervisor immediately. An Excluded Party is a person that the federal or state government found not eligible to provide care and services in a Community that receives Medicare or Medicaid funding. In addition, at all times, during your employment, all associates must be in compliance with certain laws and regulations that affect the company, including but not limited to Resident Rights, HIPAA, State licensing regulations, and those laws relating you an associates’ professional license.

MBK Senior Living and our parent company, Tokyo-based Mitsui & Co., Ltd., use a people‑first approach to senior living wherein we are committed to the health and happiness of our residents. This approach is based on Japanese care philosophies emphasizing exceptional care and services, delicious and nutritious dining, and the highest level of honor and respect. Founded in 1990, MBK Senior Living has focused on ownership and operation of Independent Living, Assisted Living, and Memory Care communities. With over 30 years of service, the company has utilized its unmatched experience to develop innovative programming that focuses on high‑quality service, enrichment, and a culture of genuine care. MBK Senior Living is an award‑winning leader and innovator in senior housing as a branch of MBK Real Estate. Today, we have expanded to 35 communities in California, Oregon, Washington, Utah, Colorado, and Arizona. From our home office in Irvine, CA, we see to it that each of our locations upholds the MBK Senior Living name.