Sales Assistant/Move-In Coordinator

Cedar Community Corporate; West Bend (WI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Weekly pay

Tuition reimbursement

Annual wage increases

Employee recognition

Supportive work environment

Job summary

Cedar Community is seeking a Sales Assistant / Move-In Coordinator to guide the move-in experience, manage paperwork, and welcome new residents and families. The role blends relationship-building with sales support to help prospective residents choose Cedar Community as their new home.

You will assist the sales team with leads, tours, events, and CRM documentation, coordinating communication across departments to ensure a smooth transition and a welcoming resident experience.

Qualifications

• Associate's or Bachelor's degree preferred.
• Direct sales experience, preferably in senior living or healthcare.
• Knowledge of senior living and CCCRs is a plus.
• Strong computer skills with CRM and MS Office.
• Outstanding communication, organization, and customer service skills.
• Valid driver's license, reliable transportation, and current insurance.

Responsibilities

• Coordinate the move-in process from start to finish, including paperwork and finish selections.
• Serve as a friendly resource for prospective residents and families by answering questions and following up.
• Assist with lead management, tours, events, and CRM documentation to support occupancy goals.
• Prepare marketing materials, manage event RSVPs, and coordinate with multiple teams.
• Support new residents before, during, and after move-in with welcome activities and ongoing communication.

Skills

CRM software

Microsoft Office

Communication skills

Organizational skills

Customer service

Sales support

Education

Bachelor's or Associate degree

Tools

CRM software

Microsoft Office

Job description

Sales Assistant / Move-InCoordinator

Full Time

Become a Cedar Community Champion!
Do you enjoy building relationships,creating exceptional customer experiences, and helping people through life'simportant transitions? Join Cedar Community as a Sales Assistant / Move-InCoordinator and play a key role in helping prospective residents and theirfamilies find their new home.

At Cedar Community, our team members, residents, families, and volunteerscreate a welcoming and purpose-driven community. As one of Washington County'stop workplaces, you'll have the opportunity to combine your organizationalskills, customer service, and sales support experience while making ameaningful difference in the lives of older adults.

Job Responsibilities:

As a Sales Assistant /Move-In Coordinator, you will:

• Guide the Move-In Experience - Coordinate the move-inprocess from start to finish, including paperwork, apartment finish selections,billing coordination, and welcoming new residents to the community.
• Build Meaningful Relationships - Serve as a friendly andknowledgeable resource for prospective residents and their families byanswering questions, conducting follow-up, and providing information aboutCedar Community's services and living options.
• Support the Sales Team - Assist with lead management,tours, events, seminars, and CRM documentation to help achieve occupancy goalsfor Independent and Assisted Living.
• Coordinate Events & Communication - Preparemarketing materials, manage event RSVPs, complete post-event follow-up, andcollaborate with Sales, Marketing, Philanthropy, and Independent Living teams.
• Create an Exceptional Resident Experience - Support newresidents before, during, and after move-in while coordinating welcomeactivities, move-outs, and ongoing communication to ensure a smooth transition.

Qualifications:

• Associate's or Bachelor's degree in Business, Sales, Marketing,Communications, Healthcare, or a related field preferred.
• Previous direct sales experience, preferably in senior livingor healthcare.
• Knowledge of senior living and Continuing Care RetirementCommunities (CCRC) is a plus.
• Strong computer skills and proficiency with CRM systems andMicrosoft Office.
• Outstanding communication, organization, and customer serviceskills.
• Valid driver's license, reliable transportation, and currentautomobile insurance.

Why Choose Cedar Community?

We offer more thanjust a job - it's a career with purpose!

• Competitive Pay &Shift Differentials ~ Get rewarded for your dedication.
• Weekly Paychecks ~Get paid every week and enjoy less stress between paydays.
• Career Growth & Tuition Reimbursement ~ Invest in yourfuture.
• Annual Wage Increases ~ We recognize and appreciate your hardwork.
• Employee Recognition & Rewards ~ Your efforts won't gounnoticed.
• Supportive Work Environment ~ Leadership development,training, and a culture of teamwork.

**NOTE: For the safetyof our residents and staff, Cedar Community requires all employees to bevaccinated against influenza, except for approved medical or religiousexemptions. COVID-19 vaccination is strongly encouraged. Requirements maychange per CMS guidelines.**