Sales Assistant & Event Concierge at Newport Restaurant Group (69555)

Newport Restaurant Group; Warwick (RI); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading hospitality company in Rhode Island is seeking a Sales Assistant & Event Concierge. This role requires assisting the sales team with administrative support, managing event details, and ensuring client satisfaction. Candidates should possess strong organizational skills and a customer service focus. The position offers competitive compensation and the opportunity for employee ownership.

Benefits

Competitive compensation - $24-$25 per Hour

Sick, Holiday, and Vacation paid time off

Health, dental and vision benefits

Life/Disability Insurance

401k match

35% discount when dining in locations

Qualifications

• Flexible schedule to work during days, nights, weekends, and some holidays.
• At least one year of related experience or equivalent combination of education and experience.
• Food and beverage experience is a plus, but training is available.

Responsibilities

• Assist the sales team with increasing productivity and efficiencies.
• Answer incoming calls and handle lead management.
• Prepare proposals and contracts for events.
• Collaborate with other teams to ensure event success.

Skills

Outstanding customer service abilities

Strong client relationship building

Outstanding written communication

Outstanding verbal communication

Organizational skills

Attention to detail

Proficient in Microsoft Office

Education

Bachelor’s degree from a four-year College or University

Job description

Sales Assistant & Event Concierge at Newport Restaurant Group

Newport Restaurant Group is looking for a Sales Assistant & Event Concierge to join the team. This position will be working out of our Sales Office in Newport, RI.

About the Position: In the Sales Assistant & Event Concierge role, you will assist the NRG sales team with increasing productivity and restaurant efficiencies. You will work with the team to maximize selling time through administrative and event management support.

About You: You are passionate, energetic and to whom pleasing and impressing guests comes naturally.

Essential Duties

• Answering incoming calls, enters pertinent information into Triple seat, handing off lead to Sales Managers
• Assists Sales Managers as necessary with client communication
• Enter new contracted events into OpenTable
• Assists Sales Managers administratively, including organizing client databases, updating BEOs, processing deposits, invoices, and other organizational projects as assigned
• Distribute and post original and revised BEOs to team members
• Prepares menu cards for each event as necessary
• Complete post event responsibilities
• Assembles sales kits and maintains a minimum at each business unit
• Prepare proposals and contracts in alignment with company guidelines and pricing structures.
• Serve as the primary point of contact for clients from contract signing through event execution.
• Collaborate with culinary, beverage, and operations teams to ensure event details are executed to client expectations.
• Create and manage event orders, floor plans, timelines, and other relevant documents.
• Attend pre-event meetings and post-event follow-up to ensure guest satisfaction.
• Special projects as requested by management

Compensation And Benefits

• Competitive compensation - $24-$25 per Hour!
• Sick, Holiday, and Vacation paid time off
• Excellent health, dental and vision benefits with a flex spending account option
• HRA
• Ability Assist (EAP)
• Life/Disability Insurance
• Great 401k match
• Employee Ownership Opportunities
• 35% discount when dining in our locations
• Perk spot options
• Wholesale Club Membership Reimbursement Program
• Manager’s Dining Card

About Newport Restaurant Group: We are proud to be a 100% Employee-Owned Company. What does it mean to work for an 100% Employee-Owned Company? If you decide to join our team, you’ll not just be an employee — you’ll be eligible to become an owner in the company. Really, there’s no catch, we invest in our employees, and they in turn invest their time, energy and talents in our businesses! We have one of the strongest, friendliest hospitality staffs in New England. Our common goal is to make people happy through great food, great locations and great teamwork. If you feel the same, we want to hear from you.

Qualifications

• Must have flexible schedule to work during days, nights, weekends, and some holidays as needed
• A bachelor’s degree (B. A.) from a four-year College or University
• At least one year of related experience or training; or equivalent combination of education and experience
• Food and beverage experience is a plus, however, we are willing to train the right candidate regardless of experience.

Skills & Abilities

• Outstanding customer service abilities
• Build and maintain strong client relationships to generate repeat business and referrals.
• Outstanding written and verbal communication skills
• Must be highly organized, and have great attention to detail
• Proficient in Microsoft Office products