Sales Assistant

JD Sports Germany & Austria

Town of Sweden (NY)

On-site

USD 30,000 - 42,000

Full time

14 days+

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Benefits offered by this job

Staff Discount On JD Group

Pension Scheme

Personal development opportunities

Job summary

JD Sports in New York invites energetic team players to join our store in Gallerian. You will deliver outstanding customer service, help shoppers find the right products, and contribute to a friendly, fast-paced shopping environment.

You will use in-store devices to assist customers, achieve sales targets, and support a cohesive store team. Previous retail experience and a passion for sneakers and streetwear are a plus.

Qualifications

Strong customer service and communication abilities.
Ability to sell and upsell while maintaining integrity.
Team player with a proactive attitude.

Responsibilities

Provide attentive customer service and help shoppers find products.
Assist in achieving sales targets and upsell where appropriate.
Maintain stock presentation and keep displays up to date.
Support in unloading deliveries and stocking shelves.
Work as part of a team to ensure all customers are attended to.

Skills

Confident

Sales skills

Job description

Are you crazy about streetwear and sneakers like us? Who loves to work in a team and provide customers with the best customer experience possible?

If yes, keep reading as we are we are looking for new team members to our store in Gallerian.

Role Overview

Being part of Team JD you will be responsible for ensuring our customers receive the best possible service each time they visit your store. You will assist in maximizing store profitability by exceeding your sales targets and utilizing the in-store devices, while contributing to a successful store team.

Customer Service

Always be a team player with the customers in focus.
To maintain and improve the level of customer service.
To acknowledge customers and maintain a consistent awareness of the customers need for attention.
To select the appropriate stock for the customer and direct to or bring alternatives as applicable.
To make the customer aware of new stock or of stock that he/she may require in the future.
To ensure that the standard of service given encourages the customer to return soon.
Ensure that the customers are given courteous, considerate and responsible service.
To attend to and sell to as many customers as possible.
To deal with and sell to more than one customer at a time as circumstances require and work with the team to make sure all customers are attended to.
To become familiar with the layout of all stock presented and held in order to make the most of potential sales.
To ensure any up to date promotion and presentation of stock is carried out as directed.
To call for and accept assistance, as we believe in teamwork.
To use all selling skills effectively, including the introduction of accessories.
Assist in maintaining standards on the shop floor.
Keep stock clean and presentable at all times.
Replenish stock levels when needed, making sure the full size range is on the shop floor where possible.
Ensure that product is priced correctly.
Keep all displays up to date.

General

To comply with all the company rules and regulations and to work within the company policies and procedures.
To maintain your standard of appearance and dress in accordance with company policy and wear staff uniform where provided.
To assist in keeping stock areas, staff facilities, staff room etc clean, tidy and orderly.
To assist in the unloading and reception of deliveries and move, condense or shelve stock as required.
To deputise for other staff, work within departments, or carry out other duties as required.

Skills, Experience & Knowledge Needed