Sales Assistant

Centra; Springfield, Northern (MA, KY); Hybrid; USD 32,000 - 45,000; Full time

Job summary

Centra is seeking a customer-focused team member to ensure customers have an exceptional shopping experience. You will engage with shoppers, handle queries, and contribute to a well-presented store environment.

The role emphasizes living Centra brand-values—Proud, Energetic, Imaginative and Community-Based—and collaborating with colleagues in a fast-paced setting.

Qualifications

• Customer-focused approach with priority on satisfaction.
• Attention to detail and ability to stay organised in a busy store.
• Ability to take initiative and work well in a fast-paced team environment.
• Customer service experience is a plus.

Responsibilities

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based.
• Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience.
• Deal with all customer queries efficiently, professionally and consistent with store policy.
• Merchandise shelves, ensuring that all areas of the store are presented to the highest standard.
• Engage with new initiatives and embrace new ways of working.

Skills

Customer focus

Attention to detail

Organised

Flexibility

Initiative

Teamwork

Customer service experience

Job description

Main purpose of the role:
Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise.

The ideal candidate will have/be:

• Ability to engage with and prioritise customer needs
  
• Strong attention to detail, organised and flexible
  
• Ability to use own initiative and work as part of a team in a fast-paced environment
  
• Previous customer service experience is an advantage.

  Main duties:
  

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
  
• Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience
  
• Deal with all customer queries efficiently, professionally and consistent with store policy
  
• Merchandise shelves, ensuring that all areas of the store are presented to the highest standard
  
• Engage with new initiatives and embrace new ways of working.

SuperValu is part of Musgrave, Ireland's leading food retail and wholesale company. Our brands, are market leaders.