Sales Assistant

Harmony Senior Services LLC; South Carolina; Presencial; USD 38.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401k +

Fulltime & Part-time

Benefits Packages

Training, Development & Career Ladder

Great work-life balance

Flexible Scheduling

Descripción de la vacante

Harmony Senior Services LLC is hiring a Sales Assistant to support the sales and marketing functions for the company. The role focuses on managing day-to-day sales activities through third-party referral partners, monitoring performance, and coordinating with Corporate Procurement.

You will assist with invoice reconciliation, CRM updates, and maintaining strong relationships with referral sources to drive occupancy and improve lead management while upholding the company’s values.

Responsabilidades

• Support relationship management with third-party referral vendors, tracking referrals and coordinating communication.
• Audit third-party referral partner performance, including lead volume, conversion activity, move-in outcomes, and ROI.
• Assist the Vice President of Sales with daily sales analysis, inquiries, prospect communication, sales documentation, and CRM updates.
• Collaborate with teams to support occupancy goals and consistent communication.
• Provide support for external business development activities, including outreach events and referral partner visits.
• Review, reconcile, and process referral vendor invoices to ensure accuracy and alignment with contract terms.
• Prepare sales reports, referral tracking summaries, and related performance documents.
• Maintain organized sales files, partner records, marketing collateral, and administrative materials.
• Assist with secret shopping initiatives, including scheduling and reporting.
• Maintain Harmony profile listings with national third-party referral sources.
• Respond to reviews and ratings to improve reputation.
• Provide customer service to prospects, residents, families, referral sources, vendors, and team members.
• Perform other sales, marketing, administrative, and community support duties as assigned.
• Other duties as assigned.

Descripción del empleo

34 Broad Street, Charleston, South Carolina 29401 Job Description The Sales Assistant supports the sales and marketing functions for Harmony Senior Services. The Sales Assistant’s primary role is to help manage day-to-day sales activities through third-party referral partners. This role monitors performance, assists with invoice reconciliation, and reviews contract details in coordination with Corporate Procurement. The Sales Assistant provides administrative, operational, and relationship-building support to help strengthen referral partnerships, drive occupancy, and improve lead management.

Essential Functions:

Sales Support & Referral Partner Management

Support relationship management with third-party referral vendors by tracking referrals, maintaining vendor records, coordinating communication, and assisting with follow-up activity. Audit third-party referral partner performance, including lead volume, conversion activity, move-in outcomes, and overall return on investment. Assist the Vice President of Sales with analysis of daily sales functions, including inquiry follow-up, prospect communication, sales documentation, and CRM updates. Collaborate with sales, marketing, operations, and community leadership to support occupancy goals and ensure consistent communication. Provide support for external business development activities, including outreach events, professional networking opportunities, and referral partner visits as directed by the Vice President of Sales.

Administrative, Reporting & Invoice Support

Review, reconcile, and process referral vendor invoices to ensure accuracy, appropriate documentation, and alignment with contract terms. Help prepare sales reports, referral tracking summaries, invoice reconciliation records, and other performance-related documents as needed. Maintain organized sales files, partner records, marketing collateral, and administrative materials to support efficient sales operations. Assist with secret shopping initiatives, including scheduling, documentation, reporting, and follow-up on findings to support sales training and service improvement.

Reputation, Listings & Customer Service

Maintain Harmony profile listings with national third-party referral sources. Respond to reviews and ratings with major third-party referral sources with a goal to continually improve reputation. Provide customer service to prospects, residents, families, referral sources, vendors, and team members. Perform other sales, marketing, administrative, and community support duties as assigned.

Other:

Other duties as assigned.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace.

Why Harmony?

• 401k +
• Fulltime & Part-time
• Benefits Packages
• Training, Development & Career Laddering
• Great work-life balance
• Flexible Scheduling

Harmony Senior Services is a certified Great Place To Work and one of the country’s fastest growing companies in the luxury senior living industry offering independent living, assisted living, and memory care in 45+ locations across the United States. Harmony Senior Services was founded on the belief that people deserve access to high quality senior living options. It is our honor to provide each resident, family member, and associate with the same care, compassion, and respect we would for our own family. We are a family serving families. Our team members are the foundation of the Harmony family, and we strive to create an environment where everyone feels safe, supported, and valued. We are passionate about serving our residents and their families while fostering a meaningful and fulfilling workplace for our team. Begin your journey with Harmony Senior Services and join one of the leaders in the senior living industry today!

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace.