Sales Asscociate-Willowbrook Mall

The Children's Place; Houston (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

The Children's Place in Houston, TX is seeking a Sales Associate to support the Store Leadership Team in achieving company goals. You will model excellent customer service, maintain product knowledge, and execute effective selling techniques to drive sales.

Responsibilities include greeting customers, processing stock and merchandising, maintaining stockroom organization, and supporting safe store operations. Must be 18+, high school diploma or equivalent, retail experience preferred.

Qualifications

• High school diploma or equivalent.
• Previous retail experience preferred.
• Must be at least 18 years of age.

Responsibilities

• Be aware of customer activity and respond with urgency, prioritizing assisting customers.
• Greet and acknowledge customers with appropriate service.
• Explain value and promotions, offer solutions for out-of-stock items.
• Address customer concerns with sound judgment.
• Demonstrate selling skills to positively impact conversion.
• Provide fast, friendly service at the cashwrap and educate about PLACE Card.
• Maintain stock levels and ensure size/style representation.
• Follow merchandising standards and signage.
• Keep stockroom neat, clean, and organized; support a ready environment and safety.
• Perform daily housekeeping to company standard.
• Protect assets by following loss prevention procedures.
• Report maintenance needs to Store Leadership promptly.
• Contribute to store goal achievement with focused efforts.
• Be flexible by processing stock when necessary.

Skills

Customer engagement

Time management

Team environment

Adaptable/flexible

Flexible schedule

Lift up to 50 lbs

Education

High School diploma or equivalent

Job description

Location:

Houston, Texas

Job Summary:

The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain company standards of all merchandise presentation, replenishment, and sizing while maintaining a new and clean store and backroom.

Responsibilities:

Key Accountabilities:

• Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks
• Greet and acknowledge customers while providing the appropriate level of service
• Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for "out of stock" items when necessary
• Exercise sound judgment in effectively addressing customer concerns
• Demonstrate the appropriate level of selling skills to positively impact conversion
• Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card
• Maintain appropriate stock levels and ensure that all sizes and styles are represented
• Follow company standards of merchandise presentation, signage, and display
• Support and maintain a neat, clean, and organized stockroom while adhering to a customer ready environment, and adhering to safety requirements
• Perform daily housekeeping duties to company standard
• Guarantee company assets by ensuring adherence to all Loss Prevention procedures
• Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment
• Contribute focused, well-managed efforts towards achievement of store goals
• Exhibit flexibility by processing stock when necessary

Education and Experience:

• High School diploma or equivalent
• Previous retail experience preferred
• Must be at least 18 years of age

Skills and Behaviors:

• Excellent customer engagement
• Demonstrated time management and organizational skills
• Ability to work in team environment
• Must be adaptable and flexible to changing priorities
• Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs