Sales & Artistry Coordinator - Las Vegas and Utah
Charlotte Tilbury Beauty is seeking a Sales & Artistry Coordinator to support our Las Vegas and Utah market.
Pay Range
Base pay: $65,000 – $75,000 per year.
Role Overview
The Coordinator will represent the brand through sales, education, and artistry across Department and Specialty stores. The role reflects Charlotte Tilbury’s values – Professional, Proactive, Passionate, Prescriptive, and Potential – while maximizing top‑line sales and ensuring superior service to customers.
Responsibilities
Sales
- Drive financial results to meet and exceed plan, including KPIs such as Mix of Business, Sales Plan, door ranking, and product ranking.
- Set individual and team sales targets and communicate them.
- Identify and execute key eventing opportunities to enhance brand awareness.
- Inspire and motivate in‑door sales teams when the Coordinator is not present.
- Participate in regional meetings, conference calls, and touch‑bases to share best practices.
- Analyze performance and recommend improvements in artistry, education, and operations.
- Act as an industry specialist, demonstrating entrepreneurial spirit within company guidelines.
- Think creatively to ensure year‑over‑year business growth.
Customer Service
- Lead by example to promote exceptional service and brand awareness.
- Improve service through in‑store support, training, and eventing.
- Manage customer queries with sound judgement.
- Collaborate with the Education team for continuous training.
- Promote Charlottetilbury.com and Virtual Services when appropriate.
- Use Retailer customer database for direct client opportunities.
- Maintain a professional appearance and ensure team adherence to the CT dress code.
Team Development
- Anticipate staffing needs and support sales goals.
- Create a cohesive, positive team culture.
- Facilitate impactful training, including retailer-specific visits.
- Encourage completion of LMS courses and follow‑up.
- Assist in onboarding new hires with Start of a Dream/CMA program.
Operations
- Implement door development plans and schedule support.
- Ensure the counter is open‑ready from start to finish of business.
- Maintain inventory levels and accurate stock files.
- Schedule coverage to maximize customer flow.
- Control counter consumables within budget.
- Implement visual merchandising and new launch displays.
- Maintain counter hygiene and technology standards.
- Resolve VM and operational issues promptly.
- Ensure accuracy of expense and financial tracking.
- Complete all administrative assignments on time.
Store and Retail Partner Relationships
- Develop respectful, cooperative relationships with store teams.
- Schedule in‑store time during peak business hours.
- Build meaningful relationships through communication, reliability, and partnership.
- Maintain store standards and policies.
- Suggest win‑win sales opportunities.
Requirements
- 2+ years of beauty industry experience.
- 2+ years of beauty retail management.
- Intermediate MS Office skills (Word, Excel, Outlook).
- Excellent numerical and analytical skills.
- Ability to influence others.
- Excellent written and oral communication.
- Proven sales strategy creation and consistent sales achievement.
- Proven team development and success.
- Strong strategic thinking and decision‑making skills.
- Capability to build strong retailer partnerships.
Benefits
- Generous staff product discount.
- Access to Tilbury Treats rewards platform.
- Medical, dental, and vision benefits.
- Pre‑tax commuter benefits.
- Flexible Spending Account (FSA).
- Employee Assistance Program (EAP).
- 401(k) with company match.
- Paid Time Off.
- Birthday PTO.
Charlotte Tilbury is an equal opportunity employer.