Retail Makeup Artist - 59th St Bloomingdales

Charlotte Tilbury Beauty; New York (NY); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Generous staff discount on all products

Access to rewards platform for discounts

Medical, dental, and vision benefits

401(k) with company match

Paid Time Off

Job summary

A leading beauty brand is seeking a passionate Retail Makeup Artist in New York City. The role requires promoting exceptional makeup artistry while achieving sales targets. You will have the opportunity to demonstrate your creativity and customer service skills in a fast-paced environment. The position offers a salary range of $50,000 to $55,000 along with generous employee benefits.

Qualifications

• Proven track record of strong sales performance.
• Experience of managing, developing, and coaching.
• Ability to lead events and masterclasses.

Responsibilities

• Achieve and exceed personal sales goals.
• Promote exemplary customer service.
• Maintain store standards and hygiene.

Skills

Strong artistry portfolio

Sales performance

Coaching experience

Event management

Additional language proficiency

Job description

The Retail Makeup Artist is responsible for promoting and creating makeup magic in store. Always representing the Charlotte Tilbury 5 P's: Professional, Proactive, Passionate, Prescriptive and Potential. Working as part of an elite team, the Makeup Artist drives business in store through delivering Charlotte Tilbury's exceptional makeup artistry technique and service. The Makeup Artist will reflect the brand values and customer base, and achieve sales targets through an amazing experience with exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury, delivering her philosophy of “artistry made easy” along with a unique and personalized shopping experience.

Reporting Relationships

Boutique Manager

Role Accountabilities

Sales

• Strive to achieve and exceed personal sales goals including Key Performance Indicators (KPI's) – examples; Average Unit Sales (AUS) and Items Per Transaction (IPT)
• Work collaboratively to achieve and exceed team and counter goals
• Create brand awareness through the sharing and demonstration of product knowledge
• Introduce new product launches
• Seat customers for a makeup service
• Demonstrate entrepreneurial spirit within the parameters of the Company guidelines
• Consistently promote the Tilbury Touch to customers

Customer Service

• Lead by example at all times to promote the Tilbury Touch and exceptional customer service
• Deal with customer queries, using sound judgement and achieving positive outcomes
• Seat customers for a makeup service
• Work quickly and accurately in time‑pressured conditions
• Take every opportunity to extend exceptional customer service beyond the in‑store experience (e.g., makeup applications, Charlottetilbury.com, and use of the store's clientele database to build relationships for continued retention), always in line with Company guidelines

Teamwork

• Assist in the execution of events meeting both booking and sales goals
• Demonstrate a positive and cooperative approach towards work and colleagues
• Contribute to individual and team development plans through constructive feedback
• Maintain high standards of timekeeping to ensure team efficiency
• Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times
• Recognize and celebrate great performance

Operations

• Ensure that the store is ‘customer ready' from open to close of business
• Maintain excellent hygiene standards; clean display units, tools and testers throughout the day
• Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment to ensure availability to customers
• Adhere to Company cash loss prevention procedures and security policies
• Implement visual merchandising, new launch displays and collateral placement as directed by the management team
• Complete administrative tasks in a timely and accurate manner
• Raise operational issues for resolution in a timely manner

Store and Retail Partner Relationships

• Establish and develop a cooperative and mutually respectful relationship with the store retail colleagues
• Maintain the store standards and policies at all times
• Proactively suggest win‑win opportunities to drive sales within store colleagues
• Contribute to individual and team development plans through constructive feedback
• Maintain high standards of timekeeping on counter to ensure team efficiency
• Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times
• Recognize and celebrate great performance

Requirements

Key Selection Criteria

• A strong artistry portfolio
• Examples of leading events and masterclasses
• Proven track record of strong sales performance
• Experience of managing, developing, and coaching
• Additional language proficiency is a plus

Benefits

Base Salary Range

$50,000-55,000

Company Benefits

• Generous staff discount on all products
• Access to Tilbury Treats – a rewards platform that saves money and provides “money‑can’t‑buy” discounts on gym memberships, cinema tickets, and more
• Medical, dental, and vision benefits
• Commuter Benefits (Pre‑tax)
• Flex Spending Account (FSA)
• Employee Assistance Program (EAP)
• 401(k) with company match
• Paid Time Off
• Charlotte Tilbury believes this posted range accurately reflects compensation for this role at the time of posting

Culture of the Team

We win together as a team, supporting and developing each other through our careers. We embrace the challenge and work in an incredibly fast‑paced environment with high expectations set by the business, shaking it up with our creative lead, Charlotte Tilbury, as we revolutionize the beauty industry. We love what we do, and we support each other while we share the magic with the world.

Seniority Level

Entry level

Employment type

Full‑time

Job function

Management and Manufacturing

Industries: Technology, Information and Internet