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Sales and Service Leader - Full Time

Sephora SA

Los Angeles (CA)

On-site

USD 80,000 - 100,000

Full time

6 days ago
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Job summary

Sephora is seeking a Sales and Service Leader for its Los Angeles store. In this full-time position, you will lead a team to deliver exceptional client experiences and drive sales. Ideal candidates will have prior leadership experience, strong communication skills, and a passion for client service. The role requires adaptability and available during peak hours.

Benefits

Comprehensive healthcare benefits
Flexible work hours
Focus on Diversity, Inclusion & Belonging

Qualifications

  • Prior leadership experience, preferably in retail sales or services.
  • Passion for client service and teamwork.
  • Flexible availability to work during 'peak' retail hours.

Responsibilities

  • Implementing Sales and Service Experiences to meet Sephora's standards.
  • Support and coach team members in selling, service, and operations.
  • Execute client service model and sales strategies.

Skills

Client Service
Teamwork
Communication
Multitasking
Adaptability

Job description

790303637160

790303637160 x

City, state, zip or postal code, or "remote"

Job Cart

2 open jobs. Use your resume to get matched with the right job. Note: Match designations or scores are only indicators of potential fit and do not guarantee an interview or offer of employment with Sephora.

  • Certain open roles will reflect a Potentially Good Match or Potentially Great Match designation where there is a potential fit.
  • Open roles designated as Potentially Great Match will be shown first in search results.
  • Search results with match designations will also indicate the relevant skills and/or experience that align with the requirements of the role.
Selecting an option from the list below will update the main content Sales and Service Leader - Full Time

Los Angeles, CA, United States

Stores - Leadership Sales and Service Leader - Full Time

Austin, TX, United States

Stores - Associates No more matching jobs. View All Jobs

Job ID: 267848
Store Name/Number: CA-USC Village (2072)
Address: 835 W. Jefferson Blvd. Suite #1730, Los Angeles, CA 90089, United States (US)
Hourly/Salaried: Hourly (Non-Exempt)
Full Time/Part Time: Full Time
Position Type: Regular

Your Role at Sephora: As a Sales and Service Leader, you'll be at the forefront of our mission to provide an exceptional shopping experience for every client. You'll support a dedicated team of Coordinators, Licensed Beauty Advisors, and Beauty Advisors, providing guidance to ensure they excel in their roles. If you have a passion for retail sales and services and love supporting a team, this is the perfect role for you.

Key Responsibilities:

  • Implementing Sales and Service Experiences: Ensure the implementation of sales and service experiences that meet Sephora's standards.
  • Support and Coach Team: Support and coach team members in selling, service, and operations.
  • Executing Client Service and Sales: Execute our client service model and sales strategies, driving customer engagement.
  • Ensuring Compliance with Sephora Standards: Ensure compliance with store standards, maintaining a professional environment.
  • Ensuring Client Loyalty and Engagement: Support client loyalty programs and services, monitoring key performance indicators (KPIs) to ensure success.

Qualifications/Experience:
  • Prior leadership experience, preferably in retail sales or services.
  • Passion for client service and teamwork.
  • Strong communication skills, ability to multitask.
  • Resilience and adaptability to changing store priorities.
  • Flexible availability to work during “peak” retail hours.
  • Consistent and reliable attendance.
  • Ability to lift and carry up to 50 pounds.

While at Sephora, you’ll enjoy.
Diversity, Inclusion & BelongingWe pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored.
Meaningful RewardsSephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details about our company benefits can be found at the following link: Click Here
$28.00 - $34.30/hr. The actual hourly pay offered depends on various factors, including qualifications for the position and relevant experience; and other legitimate, non-discriminatory business factors specific to the position or location.
Sephora now offers a Flex (on demand) position for employees who can work anywhere from 0-19 hours a week. This flexibility allows you to balance your work schedule with other commitments. This could be a steppingstone into a more permanent position if you are looking for more in the future.
Sephora is an equal opportunity employer; and values a diverse and inclusive workplace. All persons will receive consideration for employment without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other legally protected status. Sephora is committed to providing reasonable accommodation in our recruiting processes to applicants with disabilities or other medical conditions.
Sephora will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
*This job will be posted for a minimum of 5 business days.

Get Matched

Upload your resume and see jobs that match your skills and experience

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790303637160 x City, state, zip or postal code, or "remote" Job Cart 2 open jobs. Use your resume to get matched with the right job. Note: Match designations or scores are only indicators of potential fit and do not guarantee an interview or offer of employment with Sephora. Upload your resume Let your resume search for jobs

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When you upload your resume:
  • Certain open roles will reflect a Potentially Good Match or Potentially Great Match designation where there is a potential fit.
  • Open roles designated as Potentially Great Match will be shown first in search results.
  • Search results with match designations will also indicate the relevant skills and/or experience that align with the requirements of the role.
Selecting an option from the list below will update the main content Sales and Service Leader - Full Time

Los Angeles, CA, United States

Stores - Leadership Sales and Service Leader - Full Time

Austin, TX, United States

Stores - Associates No more matching jobs. View All Jobs
Sales and Service Leader - Full Time

Los Angeles, CA, United States

Job ID: 267848
Store Name/Number: CA-USC Village (2072)
Address: 835 W. Jefferson Blvd. Suite #1730, Los Angeles, CA 90089, United States (US)
Hourly/Salaried: Hourly (Non-Exempt)
Full Time/Part Time: Full Time
Position Type: Regular

Your Role at Sephora: As a Sales and Service Leader, you'll be at the forefront of our mission to provide an exceptional shopping experience for every client. You'll support a dedicated team of Coordinators, Licensed Beauty Advisors, and Beauty Advisors, providing guidance to ensure they excel in their roles. If you have a passion for retail sales and services and love supporting a team, this is the perfect role for you.

Key Responsibilities:
  • Implementing Sales and Service Experiences: Ensure the implementation of sales and service experiences that meet Sephora's standards.
  • Support and Coach Team: Support and coach team members in selling, service, and operations.
  • Executing Client Service and Sales: Execute our client service model and sales strategies, driving customer engagement.
  • Ensuring Compliance with Sephora Standards: Ensure compliance with store standards, maintaining a professional environment.
  • Ensuring Client Loyalty and Engagement: Support client loyalty programs and services, monitoring key performance indicators (KPIs) to ensure success.

Qualifications/Experience:
  • Prior leadership experience, preferably in retail sales or services.
  • Passion for client service and teamwork.
  • Strong communication skills, ability to multitask.
  • Resilience and adaptability to changing store priorities.
  • Flexible availability to work during “peak” retail hours.
  • Consistent and reliable attendance.
  • Ability to lift and carry up to 50 pounds.

While at Sephora, you’ll enjoy.
Diversity, Inclusion & BelongingWe pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored.
Meaningful RewardsSephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details about our company benefits can be found at the following link: Click Here
$28.00 - $34.30/hr. The actual hourly pay offered depends on various factors, including qualifications for the position and relevant experience; and other legitimate, non-discriminatory business factors specific to the position or location.
Sephora now offers a Flex (on demand) position for employees who can work anywhere from 0-19 hours a week. This flexibility allows you to balance your work schedule with other commitments. This could be a steppingstone into a more permanent position if you are looking for more in the future.
Sephora is an equal opportunity employer; and values a diverse and inclusive workplace. All persons will receive consideration for employment without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other legally protected status. Sephora is committed to providing reasonable accommodation in our recruiting processes to applicants with disabilities or other medical conditions.
Sephora will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
*This job will be posted for a minimum of 5 business days.
Get Matched
Upload your resume and see jobs that match your skills and experience Match Unknown
Job Insights

Based on previously hired candidates

Popular Skills of Previous Hires
    Cash Handling Customer Service
Job titles of previous hires

Assistant Store Manager

Sales Associate

Assistant Manager

Store Manager

Retail Store Manager

Previous hires also worked at

Ulta Beauty

T

Target

N

Nordstrom

Z

Zara

X

Xerox

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button#position-share-button.button_ir66sw5.button-system-ui_u0RC0pq.button-medium_wvT76RU.pill-shape_mZOhtj3.icon-left_jwxTZMU {color: #FFFFFF !important;}

#eightfold-chatbot #upload-resume-component .privacy-agreement .btn-sm {background-color: #000000 !important; border-color: #000000 !important; color: #FFFFFF !important;}

button.btn.btn-primary.search-v2 {background-color: #000000 !important;}
div[id^='position-card'].position-title.line-clamp-2 {color: #000000 !important;} div.row.ef-option:hover { background: #353535 !important; color: white !important;}

img#chat-bot-image-small {margin: 6px !important; width: 50px !important; height: 54px !important; background-color: white; border-radius: 50%; }
.hamburger-menu-button {background-color: white;} .jumbotron h1 {color: #000000 !important;} #pcs-body-container.redesigned-nux .upload-resume-container .privacy-agreement-container .privacy-agreement .privacy-content p, .mobile-map-search.redesigned-nux .upload-resume-container .privacy-agreement-container .privacy-agreement .privacy-content p {text-align: center !important;}.main-content .row:first-child .apply-item .col-md-4 {color: red !important;!important;}
.apply-form .position-apply-cancel-button {border-color: #000000 !important; border-width: 3px !important;} .hamburger-menu-open {width: auto !important:}
.candidate-login-link {padding-top: 5px !important;} .language-dropdown-v2-container .language-dropdown-button {padding-top: 10px !important;}
.join-tn-link {display: none !important;} .strong-match-icon {content: url( https://static.vscdn.net/images/careers/demo/sephora/1715872882::Potentially+Great+Match) !important;} .apply-form .btn-primary {background-color: #000000 !important; border-color: #000000 !important;} .apply-form .btn-primary:hover {background-color: #C92D38 !important; border-color: #C92D38 !important;} .hamburger-menu-open {width: 80% !important;}
.apply-form .position-apply-cancel-button {color: #000000 !important;} .upload-resume-modal .dropzone-container .btn {background-color: #000000 !important;} .dropzone-container .resume-build-profile-div {color: #C92D38 !important;} .upload-resume-modal .privacy-agreement .action-buttons .btn-primary {background-color: #C92D38 !important; border-color: #C92D38 !important;}
@media only screen and (max-width: 600px) {
.Select.careersInput.is-clearable.is-searchable.Select--single {
margin-top: 50px;
}}
"}, "page_image": "", "applySuccessMessage": "Thank you for applying!", "max_applications_refer": 0, "postApplyText": "We look forward to reviewing your application.", "talentNetworkText": "Welcome to Sephora's Talent Network. Fill out the form below to receive updates about opportunities at Sephora based on your preferences.", "talentNetworkHeroBanner": {"title": "Join Sephora's Talent Network"}, "talent_form_mandatory_fields": ["firstname", "lastname"], "postTalentNetworkText": "Thank you for joining our Sephora Talent Community!", "postTalentNetworkMessage": "We look forward to getting to know you better.", "page_title": "Sephora Careers", "favicons": {"favicon": "https://static.vscdn.net/images/careers/demo/sephora/1712859920::Favicon"}, "job_page_title": "Opportunities", "custom_html": {"footer": "
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