Sales and Service Leader - Full Time

SEPHORA; Gainesville (FL); On-site; USD 22,000 - 30,000; Full time

Job summary

Sephora Gainesville is seeking a Sales and Service Leader to elevate client experiences and drive store performance. You’ll lead by example, coaching the team to exceed goals and deliver personalized beauty guidance in a fast-paced retail environment.

Responsibilities include coaching staff, maintaining product knowledge, managing daily operations, and ensuring inventory and visual merchandising standards are met while upholding an inclusive, client-first culture.

Responsibilities

• Lead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals
• Drive performance Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations
• Coach for growth Contribute to the ongoing success of your team by providing ongoing feedback and development to elevate team performance
• Train and developSupport onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
• Execute daily operations Assist with inventory, visual merchandising, and maintaining store standards

Job description

Job ID: 289410

Store Name/Number: FL-Gainesville (0616)

Address: 6689 Newberry Road, Gainesville, FL 32605, United States (US)

Hourly/Salaried: Hourly (Non-Exempt)

Full Time/Part Time: Full Time

Position Type: Regular

Your Role at Sephora:

As a Sales and Service Leader, you’ll harness your love for beauty and become the leader you are meant to be. You’ll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals. Through coaching, collaboration, and a passion for beauty, you’ll help create a high-performing, inclusive environment where everyone thrives. If you’re a natural leader with a client-first mindset, this is your moment to Belong to Something Beautiful.

Key Responsibilities

• Lead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals
• Drive performance Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations
• Coach for growth Contribute to the ongoing success of your team by providing ongoing feedback and development to elevate team performance
• Train and developSupport onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
• Execute daily operations Assist with inventory, visual merchandising, and maintaining store standards