Sales and Service Leader - Full Time

LVMH Group; Ashburn (VA); On-site; USD 38,572 - 44,083; Full time

Benefits offered by this job

Comprehensive healthcare and wellbeing benefits

Inclusive work environment

Employee rewards

Job summary

LVMH Group is seeking a Sales and Service Leader at Sephora's One Loudoun store in Ashburn, Virginia. This role calls for inspirational leadership to drive store success through exceptional client service and team empowerment. You will be responsible for coaching your team and ensuring high-performance in a fast-paced environment.

The ideal candidate will possess strong sales skills and have at least 2 years of leadership experience. Enjoy flexible scheduling and competitive pay ranging from $28 to $32 per hour.

Qualifications

• Minimum 2 years of leadership experience in retail, hospitality, or service.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.

Responsibilities

• Coach and empower team members to deliver exceptional client service.
• Contribute to store success through strong client engagement.
• Provide ongoing feedback and development to elevate team performance.

Skills

Leadership

Sales and client service

Communication

Team coaching

Job description

Job ID: 290859

Store Name/Number: VA-One Loudoun (1876)

Address: 20350 Exchange Street, Ashburn, VA 20147, United States (US)

Hourly/Salaried: Hourly (Non-Exempt)

Full Time/Part Time: Full Time

Position Type: Regular

Your Role at Sephora: As a Sales and Service Leader, you’ll harness your love for beauty and become the leader you are meant to be. You’ll be a key driver of store success—leading by example to inspire your team, elevate client experiences, and exceed goals. Through coaching, collaboration, and a passion for beauty, you’ll help create a high‑performing, inclusive environment where everyone thrives. If you’re a natural leader with a client‑first mindset, this is your moment to Belong to Something Beautiful.

Key Responsibilities

• Lead and inspire – Coach and empower team members to deliver exceptional client service and achieve sales goals
• Drive performance – Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations
• Coach for growth – Provide ongoing feedback and development to elevate team performance
• Train and develop – Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
• Execute daily operations – Assist with inventory, visual merchandising, and maintaining store standards
• Foster inclusivity and teamwork – Promote a culture of openness where everyone feels empowered
• Uphold Sephora standards – Follow company policies and help create a safe and enjoyable shopping experience

Flexible Scheduling and Reliability

• Must meet the required minimum number of weekly shifts/hours
  • Full Time: 30–40 hrs/week
• Be available during peak retail operations (nights, weekends, and holidays)
• Punctuality and consistent attendance

Qualifications/Experience

• Minimum 2 years of leadership experience in retail, hospitality, or service
• Proven ability to coach and inspire teams to achieve goals
• Strong sales and client service skills
• Excellent communication and interpersonal skills
• Comfortable in a fast‑paced, dynamic environment
• Quick learner with ability to absorb and share product knowledge and training
• Physically able to lift and carry up to 50 pounds

Benefits

While at Sephora, you’ll enjoy:

• Inclusion & Belonging – We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored.
• Meaningful Rewards – Comprehensive healthcare and wellbeing benefits based on eligibility. For more details, visit the benefits portal.
• Salary – $28.00–$32.00 per hour (actual pay depends on qualifications and experience).

Sephora is an equal‑opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions. Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with applicable laws.