Sales and Service Coordinator - Full Time

Sephora; Daly City (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading beauty retailer is seeking a Sales and Service Coordinator to enhance the in-store experience. Responsibilities include managing service schedules, supporting team development, and delivering exceptional client service. Ideal candidates have 1-2 years in a retail environment and strong communication skills. This position pays $24.00 - $29.40/hr based on experience and qualifications.

Benefits

Comprehensive healthcare and wellbeing benefits

Flexible scheduling

Inclusive workplace culture

Qualifications

• 1-2 years of experience in retail or client-focused service environment.
• Ability to coach and guide team members effectively.
• Comfortable in a fast-paced environment with strong client focus.

Responsibilities

• Manage schedules for services and events to ensure a seamless client experience.
• Assist in coaching team members to enhance service skills.
• Provide personalized client experiences and contribute to achieving sales goals.
• Support inventory management and administrative tasks.

Skills

Client service

Teamwork

Communication

Fast-paced learning

Job description

Your Role at Sephora: As a Sales and Service Coordinator, you’ll play a key role in creating an elevated in-store experience. With a strong client-first mindset, you’ll support daily operations, coordinate services and events, and help drive sales through exceptional service and team support.

If you're passionate about beauty and love leading by example, this is your moment to Belong to Something Beautiful.

Key Responsibilities

• Coordinate services and events: Manage schedules for services, events, and team coverage to ensure a seamless client experience
• Support team development: Assist coaching team members to enhance service skills, promote loyalty programs, and support brand initiatives
• Deliver exceptional service: Provide personalized client experiences and contribute to achieving sales goals
• Execute daily operations: Support inventory management, store standards, cash handling, and administrative tasks
• Maintain visual standards: Assist with visual merchandising to ensure the store reflects Sephora’s brand and promotional guidelines
• Foster inclusivity and teamwork: Help promote a culture of openness where everyone feels empowered
• Uphold Sephora standards: Follow company policies and help create a safe and enjoyable shopping experience for all

Flexible Scheduling and Reliability

• Must meet the required minimum number of weekly shifts/hours:
  • Full Time: 30-40 hours/week
  • Part Time: 15-29 hours/week
• Be available during peak retail operations (nights, weekends and holidays)
• Punctuality and consistent attendance

Qualifications/Experience

• 1–2 years of experience in a similar role or in a retail, hospitality, or client-focused service environment
• Passion for client service, teamwork, and supporting team development
• Ability to coach and guide store team members effectively
• Excellent communication and interpersonal skills
• Comfortable in a fast-paced environment with a strong client focus
• Quick learner with ability to absorb and share product knowledge
• Physically able to lift and carry up to 50 pounds as needed

While at Sephora, you’ll enjoy

Inclusion & Belonging: We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored.

Meaningful Rewards: Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility. $24.00 - $29.40/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location.

Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.