Self Storage Resident Assistant Manager

Westport Properties, Inc.; Lake Elmo (MN); On-site; USD 21,352 - 22,730; Full time

Benefits offered by this job

Medical, dental, vision, and life insurance

401(k) plan

Paid time off for vacations, holidays, and sick time

Job summary

A prominent real estate company in Minnesota is seeking a Sales and Service Assistant Manager to enhance customer engagement and maintain property standards. This full-time role involves marketing self-storage solutions and requires a valid driver's license. The ideal candidate will thrive in a dynamic environment and be capable of lifting up to 50 pounds. Benefits include a competitive package, bonus opportunities, and a supportive work culture.

Qualifications

• Must have a Real ID or Passport for travel to training.
• Valid driver's license and reliable transportation required.
• Ability to lift items weighing up to 50 pounds.

Responsibilities

• Market and sell self-storage solutions.
• Conduct daily property maintenance.
• Process payments and handle cash accurately.

Skills

Customer engagement

Sales performance

Property maintenance

Job description

Sales and Service Assistant Manager

Reports to: District Manager.

Position Status: Full-time. FSLA Status: Non-Exempt.

Location: Lake Elmo – Hudson, White Bear Lake – Buerkle and Fridley – Central, MN.

Work Schedule: Monday-Friday 9:30 AM to 6:00 PM, Saturday 8:30 AM to 5:00 PM – subject to change; may need to work weekends.

Pay Range: $15.50 to $16.50 per hour. Travel: 25%–50% of the time.

Job Description

• Effectively market and sell self‑storage solutions to potential customers.
• Work independently, spending time both inside an office and outside on the property.
• General property care, cleaning, and maintenance.
• Daily property walk to confirm spaces are ready to rent.
• Accurate payment processing and cash handling.
• Engage with customers to provide an exceptional experience.
• Valid driver's license and a reliable form of transportation are required to perform the essential functions of the job.

Requirements

• Effective 5/7/25: Must have a Real ID or Passport to travel to San Antonio training center.

Physical Requirements

• Ability to transport or lift items weighing up to 50 pounds.
• Should be able to walk in and around the property, spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Cleaning and daily maintenance tasks, including sweeping and mopping interior areas and maintaining the property curb appeal.

Benefits

• Outstanding benefits package includes multiple bonus programs, medical, dental, vision, life insurance, and 401(k) plan.
• Competitive bonus opportunities for sales performance.
• Work regular business hours; no late nights or early mornings.
• Mileage reimbursement for work‑related tasks.
• Paid time off for vacations, holidays and sick time.
• Hundreds of locations nationwide; since 2020, added over 100 locations.
• Benefit from an industry‑leading training program.
• Our charitable initiatives have generated millions for charitable causes.
• Opportunity to grow (over 65% of field leadership has been promoted from within).

Equal Opportunity & EEO Statement

Westport Properties, Inc. is a parent company of US Storage Centers (USSC) which provides at‑will, equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, marital status, disability or genetics. Furthermore, Westport Properties, Inc. expressly prohibits any form of workplace harassment and discrimination based on age, disability, color, genetics, marital status, national origin, race, religion, sex, sexual orientation, or veteran status in compliance with federal, state and applicable local laws governing employment and labor law in every location in which the company conducts business. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

All employees must pass a post‑offer, pre‑hire background screening which includes a multi‑state criminal check and DMV records in accordance with federal protected FCRA/FACTA requirements for investigative consumer reports, CA ICRA and other state‑mandated requirements for employment purposes.

This job description is subject to change at any time. Nothing in this job description is meant to guarantee employment status and/or position. This job description neither restricts nor prevents management’s right to assign and/or reassign duties and responsibilities to this job at any time of the essential functions. It does not proscribe or restrict the tasks that may be subsequently assigned.

According to the Americans with Disabilities Act (ADA), Equal Employment Opportunity Commission (EEOC) and the California Fair Employment and Housing Act (FEHA), employees must be able to perform the essential job functions with or without a reasonable accommodation. The Company will provide reasonable work accommodations to allow the employee to perform their essential job functions and duties as detailed above.