Sales and Service Assistant - Full-time - Silverdale

Farmers Trading Company Ltd; Silverdale, Northern (WA, KY); Hybrid; USD 24,000 - 30,000; Full time

Job summary

Silverband in Silverdale is seeking aSales and Service Assistant to join our team full-time. You will blend merchandising with exceptional customer service to create an outstanding in-store experience.

With 3-4 years of personalised retail sales experience, you’ll set up promotions, implement season plans, and coach teammates while delivering stylish, customer-focused service in a fast-paced environment.

Qualifications

• 3-4 years of experience in personalised retail service and sales
• Background in in-store styling or personal shopping
• Proven ability to set up promotions and implement new season adjacency plans
• A solid understanding of visual merchandising principles
• Positive, energetic attitude and flexibility to thrive in a fast-paced retail environment

Responsibilities

• Presenting our product ranges attractively and professionally to inspire and engage customers
• Setting up in-store promotions accurately and on schedule, ensuring offers are clear and compelling
• Implementing new season plans, making sure merchandise flows logically and draws customer attention
• Providing personalised service, consulting with customers to understand and meet their unique needs
• Advising across multiple departments, drawing on your wide product knowledge and experience
• Coaching new team members, leading by example to uphold high service standards

Skills

Merchandising

Customer Service

In-store Styling

Promotions

Visual Merchandising

Job description

Sales and Service Assistant - Full-time - Silverdale

Experienced Retail Assistant- Merchandising Focus

Rostered Hours:

• Monday: 10:30am - 6:15pm
• Tuesday: 10:30am - 6:15pm
• Thursday: 10:30am - 6:15pm
• Sunday: 11:15am - 5:45pm

At New Zealand's leading department store, we understand the value of delivering exceptional service that goes above and beyond for our loyal customers.

We're currently on the lookout for a dedicated Retail Assistant with a strong focus on merchandising to join ourSilverband team. If you have 3-4 years of experience in personalised retail sales, and a passion for creating an outstanding in-store experience, we want to hear from you!

What does a day-to-day look like?

In this role, you'll combine your merchandising skills with exceptional customer service by:

• Presenting our product ranges attractively and professionally to inspire and engage customers
• Setting up in-store promotions accurately and on schedule, ensuring offers are clear and compelling
• Implementing new season plans, making sure merchandise flows logically and draws customer attention

As a service and selling expert, your role will also include:

• Providing personalised service, consulting with customers to understand and meet their unique needs
• Advising across multiple departments, drawing on your wide product knowledge and experience
• Coaching new team members, leading by example to uphold high service standards

What will you bring to the role?

To succeed in this role, you'll bring:

• 3-4 years of experience in a personalised retail service and sales role
• A background in in-store styling or personal shopping
• Proven ability to set up promotions and implement new season adjacency plans
• A solid understanding of visual merchandising principles
• A positive, energetic attitude and flexibility to thrive in a fast-paced retail environment

Entitlement to work in New Zealand
In accordance with the Immigration Act 2009, you will be asked to provide evidence of your entitlement to work in New Zealand during the selection process. If invited to interview, you will be required to bring original documentation with you. Please refer to our Frequently Asked Questions on our Contact Us page for more information.