Sales and Service

Trek Retail Corporation; Katy (TX); Sur place; USD 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Flexible and fun company culture

Competitive health care - PPO & HDHP

Flexible Spending Accounts (FSA)

401(k) with match and ESOP

Tuition Reimbursement up to $15,000

Employee discounts on all product

Deep partner retail discount

Résumé du poste

Trek Store Katy is seeking a DOTS Sales Associate to welcome customers, guide them through cycling goals, and ensure a great ride experience. You will learn about bikes, components, apparel, and technology while delivering exceptional hospitality and helping customers find the right products.

You'll participate in daily huddles, follow the Guide Sales Process, and contribute to store merchandising. A strong positive attitude and desire to learn are essential in this role.

Qualifications

• A positive, “get stuff done” attitude.
• A desire to change the world through bikes and work with like-minded teammates.
• A desire to learn.

Responsabilités

• Achieve monthly and annual sales targets of at least $400,000 for full-time associates.
• Provide exceptional hospitality and guidance to customers during their cycling journey.
• Maintain store merchandising and restock products according to visual standards.
• Complete Daily Task List assignments and weekly Cycle Counts.
• Assemble or pre-assemble new bicycles and prep customer bikes for service.

Connaissances

Positive attitude

Teamwork

Desire to learn

Description du poste

A bit about usTrek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!Job LocationTrek Store KatySummaryJob DescriptionOur DOTS Sales Associates help to achieve Trek’s Mission by providing incredible hospitality to our customers and changing the world by getting more people on bikes. From the moment our customers arrive in our parking lot to when they leave on their bicycles or drive away, our Sales Associates are our Guides, taking our customers through everything they need to accomplish their cycling goals, keep their bicycles performing as designed, and ensuring they will have a great experience on their rides.Performance expectations:Develop your sales and hospitality skills through training, role-playing and on-the-job experience.Achieve individual monthly and annual sales targets of at least $400,000 per fiscal year for full-time Sales Associates.Learn about bikes, components, apparel, and technology.Participate in daily huddles and debriefs.Use our Guide Sales Process to provide our customers with incredible hospitality.Follow through on Quotes and Lead List communications.Make decisions regarding the care of—and doing the right thing for—our customers.Maintain Trek University Guide Status by completing Trek U modules to further your knowledge of our products, services, and procedures.When not actively taking care of customers, you will be helping to:Complete Daily Task List assignments.Maintain all aspects of store merchandising according to the visual merchandising standards, including product placement, price auditing, and product re-stocking.Complete weekly Cycle Counts.Assemble, or pre-assemble, new bicycles.Prep customer bikes for service by our Service or Production TechniciansWhat you will bring to the job:A positive, “get stuff done”, attitude.A desire to change the world through bikes and work with like-minded teammates.A desire to learn.Trek Benefits• Flexible and fun company culture• Competitive health care - PPO & HDHP medical plan options• Flexible Spending Accounts (FSA)• 401(k) with match and Employee Stock Ownership Plans (ESOP)• Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)• Employee discounts on all product• Deep partner retail discountWe are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.We are an E-Verify employer.For more information, please click on the following links:E-Verify Participation Poster: English / SpanishE-Verify Right to Work Poster: English | Spanish