Sales and Operations Support

Sunrise Cooperative Inc.; South Charleston (OH); On-site; USD 42,000 - 56,000; Full time

Job summary

Sunrise Cooperative Inc. seeks a detail-oriented coordinator to support the Sales and Operations teams. You will help manage customer data, contracts, and sales records, generate reports, and assist with forecasting and performance monitoring.

You will collaborate with cross-functional teams, schedule meetings and regional events, and use AI-enabled tools to improve communication and alignment. This role is on-site at Sunrise locations and may require travel.

Qualifications

• Support sales teams, management, and operational staff to ensure customer owner success.
• Maintain customer, contract, and sales data to support decision-making and business growth.
• Generate reports and track key sales metrics to assist forecasting and performance monitoring.
• Assist with customer record management, contract administration, and related documentation while maintaining data accuracy and compliance.
• Develop, analyze, and maintain spreadsheets and databases to improve data visibility for the sales and operations team.
• Collaborate with cross-functional teams and assist with scheduling, planning, and facilitating meetings, training, and regional events.
• Communicate meeting content, utilizing AI for efficiency, for alignment and accountability.
• Support the Sunrise Sales Process with the primary goal of customer satisfaction & sales growth.
• Streamline communication and processes from leadership to ensure teamwork amongst sales and operations in all divisions.
• Build and maintain positive relationships with customers, vendors, and the Sunrise team.
• All other duties as assigned by management.

Responsibilities

• Provide support for sales teams, management, and operational staff to ensure customer owner success.
• Assist with maintaining customer, contract, and sales data to ensure accuracy and completeness to support decision-making and business growth.
• Generate reports and track key sales metrics to assist management with forecasting and performance monitoring.
• Assist with customer record management, contract administration, and related documentation while maintaining data accuracy and compliance.
• Supports in developing, analyzing, and maintaining spreadsheets and databases to improve data visibility for the sales and operations team.
• Assist with the collaboration with cross-functional teams and assist with the scheduling, planning, and facilitating of meetings, training, and regional events.
• Communicate meeting content, utilizing AI for efficiency, for alignment and accountability.
• Support the Sunrise Sales Process with the primary goal of customer satisfaction & sales growth.
• Assist the Sales and Operations Coordinator to streamline communication and processes from leadership to ensure teamwork amongst sales and operations in all divisions.
• Build and maintain positive relationships with customers, vendors, and the Sunrise team.
• All other duties as assigned by management.

Skills

Microsoft Word

Excel

Pivot Tables

PowerPoint

Outlook

CoPilot

Job description

Description

SUMMARY:

This position will assist the Sales and Operations Coordinator to support the Regional Sales and Operations Managers in all functions of collaboration between the sales and operations teams to provide solutions for our customer owners while maintaining the profitability and cultural expectations of Sunrise Cooperative.

Requirements

PRIMARY RESPONSIBILITIES:

• Provide support for sales teams, management, and operational staff to ensure customer owner success.
• Assist with maintaining customer, contract, and sales data to ensure accuracy and completeness to support decision-making and business growth.
• Generate reports and track key sales metrics to assist management with forecasting and performance monitoring.
• Assist with customer record management, contract administration, and related documentation while maintaining data accuracy and compliance.
• Supports in developing, analyzing, and maintaining spreadsheets and databases to improve data visibility for the sales and operations team.
• Assist with the collaboration with cross-functional teams and assist with the scheduling, planning, and facilitating of meetings, training, and regional events.
• Communicate meeting content, utilizing AI for efficiency, for alignment and accountability.
• Support the Sunrise Sales Process with the primary goal of customer satisfaction & sales growth.
• Assist the Sales and Operations Coordinator to streamline communication and processes from leadership to ensure teamwork amongst sales and operations in all divisions.
• Build and maintain positive relationships with customers, vendors, and the Sunrise team.
• All other duties as assigned by management.

Special Skills or Knowledge Required:

• Computer skills with advanced knowledge of Microsoft Word, Excel (pivot tables & queries), Power Point, Outlook, and CoPilot.
• Excellent Verbal and written Communication Skills
• Excellent Interpersonal Skills and ability to work in a Team concept
• Meeting Facilitation and Presentation Skills
• Understanding of the Sales Process and a type of sales experience preferred
• Expected to maintain high levels of integrity and ethics - responsible for maintaining confidential information.

Physical Requirements:

1. Ability to read, count, and complete forms and documents.

2. Occasional travel may be required.

3. Ability to work long varied hours and days as business dictates.

4. This is an on-site position based at a Sunrise Cooperative location and is not eligible for remote work.

DISCLAIMER

The job description is not intended to cover or describe all tasks, duties and responsibilities the employee may be required to be asked to perform. Sunrise Cooperative retains the right to change or add new tasks, duties and responsibilities at any time, with or without notice to the employee.

WORK AUTHORIZATION

Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required in order to verify employment eligibility within 3 business days of the first day of employment.

AAP/EEO STATEMENT

Sunrise Cooperative provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Sunrise Cooperative complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Sunrise Cooperative expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Sunrise Cooperative’s employees to perform their job duties may result in discipline up to and including termination.

Potential hire will be required to pass a pre-employment drug screen.