Sales and Operations Specialist

Plenom - Busylight; Boca Raton (FL); On-site; USD 52,000 - 76,000; Full time

Job summary

Plenom is seeking a Sales & Operations Specialist to blend outbound sales, lead generation, and hands-on operational support. You will identify high-potential accounts, conduct multi-channel outreach, qualify leads, and manage CRM data while coordinating logistics to ensure timely fulfillment.

Ideal candidates are self-motivated, detail-oriented, and able to multitask in a small team. This role offers growth opportunities as Plenom expands its global footprint.

Qualifications

• Self-motivated with an entrepreneurial mindset.
• Experience with multi-channel outbound outreach (email, phone, LinkedIn).
• Proficient in CRM data management and lead status tracking.

Responsibilities

• Perform prospect research to identify target accounts and decision-makers.
• Execute outbound campaigns via email, calls, virtual meetings, and LinkedIn.
• Qualify leads and schedule introductory meetings for the sales team.
• Maintain accurate CRM records and update lead statuses.
• Build and manage strategic prospect lists and nurture relationships.
• Collaborate on messaging strategies with leadership.
• Handle day-to-day order fulfillment and logistics coordination.
• Provide general operational support to keep the office running smoothly.

Skills

Outbound sales

Lead qualification

CRM management

Inventory control

Logistics coordination

Relationship nurturing

Strategy collaboration

Tools

Zoho CRM

Microsoft Teams

Outlook

LinkedIn

Hunter.io

Job description

At Plenom, we build technology that protects the most valuable resource in the modern workplace: uninterrupted focus. As the creators of the kuando Busylight, we save millions of professionals globally from daily office distractions and "workflow traffic jams."We are looking for a driven, resourceful Sales & Operations Specialist who thrives in an entrepreneurial environment. This unique role blends outbound sales, lead generation, and hands-on operational support. If you are a self-motivated professional eager to wear multiple hats and directly impact our global growth, we want to hear from you.

Key Responsibilities:

• Prospect Research: Identify and research high-potential target accounts and key decision-makers.
• Outbound Campaigns: Execute multi-channel outbound outreach via email, phone, virtual conferencing and LinkedIn.
• Lead Qualification: Qualify incoming leads and schedule introductory meetings for the sales team.
• CRM Management: Maintain precise data, track activities, and update lead statuses within our CRM.
• List Building: Assist in building, segmenting, and managing strategic prospect lists.
• Relationship Nurturing: Follow up consistently with prospects to keep the Plenom solution top-of-mind.
• Strategy Collaboration: Brainstorm and refine outbound messaging tactics alongside leadership.

Operations & Fulfillment

• Order Fulfillment: Handle day-to-day physical logistics, including picking, packing, shipping, and receiving.
• Inventory Control: Reporting inventory levels and coordinate incoming/outgoing freight logistics as necessary.
• Team Support: Provide general operational and administrative support to keep our small office running smoothly.

What We’re Looking For

• Proactive Drive: Highly self-motivated with a strong work ethic and an entrepreneurial mindset.
• Outbound Comfort: Comfortable selling over phone calls/virtual meetings and executing cold outreach.
• Clear Communicator: Excellent verbal and written communication skills paired with sharp organizational habits.
• Detail-Oriented: Meticulous with initiating follow up tasks and operational work.
• Adaptable Learner: Eager to acquire new skills, take on fresh responsibilities and multitask in a small team setting.

Nice to Have

• Tech Savvy: Familiarity with business software tools (Zoho CRM, Microsoft Teams, Outlook, Office, LinkedIn, Hunter.io, etc.).
• Relevant Experience: Prior background in business development, inside sales, or warehouse operations.
• Logistics Knowledge: Basic understanding of domestic and international shipping processes (UPS, Fedex, USPS, Stamps)

Why Join Us

• Direct Impact: See the tangible results of your work daily within a tight-knit, growing team.
• Versatile Career Launchpad: Gain comprehensive exposure to business development and physical operations.
• Career Growth: Enjoy clear room for professional advancement as our global footprint expands.
• Collaborative Culture: Work in an open, entrepreneurial environment where your ideas and efforts are valued.
• Competitive Base Salary: Commensurate with your experience and open for negotiation during the interview process.

About Plenom

Since 2003, Plenom has designed and engineered premium kuando Busylight hardware and software solutions in Denmark. Today, our trusted channel partners span more than 50 countries worldwide. Our passion is making the "real-time status" concept a reality. In modern, collaborative workspaces, communication is a constant flow of traffic. When bottlenecks happen, productivity plummets. Our kuando Busylight solutions act as an office traffic light allowing teams to interact seamlessly, avoid unnecessary interruptions, and keep their workflows high.