Sales and Meeting Coordinator

HILTON GARDEN INN - HUNTSVILLE / SPACE CENTER; Huntsville (AL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Quarterly bonus program

PTO & holidays

401k with employer match

DailyPay option

Hotel discounts

Competitive wages

Job summary

LBA Hospitality is seeking a Sales and Meeting Coordinator to support the hotel’s sales team with initiatives, client communications, group business, meetings, and events. You will work with the Director of Sales and Sales Managers to drive revenue and deliver exceptional guest experiences.

Responsibilities include preparing proposals, coordinating site visits, organizing meetings, and managing group room blocks and BEOs.

Qualifications

• High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
• At least 1 year of experience in a similar role and 2 years of service-industry experience.
• Strong organizational, communication, sales, negotiation, and customer-service skills.

Responsibilities

• Serve as a lead catcher and distribute sales opportunities to appropriate team members.
• Prepare proposals, contracts, sales agreements, correspondence, rooming lists, and other sales documents.
• Coordinate client site visits and pre- and post-arrival communications.
• Assist with planning, setup, execution, and breakdown of meetings and banquet events.
• Manage group room blocks, inventory, reservations, billing, and arrival/departure requirements.
• Prepare accurate and timely Banquet Event Orders (BEOs).
• Communicate meeting room, food and beverage, room block, and other client requirements to hotel departments.
• Partner with Food & Beverage, Guest Services, Housekeeping, and other departments to ensure successful events.
• Maintain client and account records and follow up with existing accounts regarding future meetings and events.
• Support sales efforts to generate new business, strengthen existing accounts, and achieve revenue, ADR, occupancy, and RevPAR goals.
• Assist with identifying target accounts and new business opportunities.
• Conduct hotel site inspections with prospective clients as needed.

Skills

Organization

Communication

Sales

Negotiation

Customer service

Education

High school diploma or equivalent

Tools

Delphi.fdc

STS

Salesforce

Job description

Description

LBA Hospitality is hiring! Benefits available to all associates include: a quarterly bonus program, paid time off (PTO and holidays), 401k with Employer Match, Option to be paid daily with DailyPay, competitive wages, hotel discounts, and so much more!

The Sales and Meeting Coordinator supports the hotel’s sales team by assisting with sales initiatives, administrative functions, client communications, group business, meetings, and events. This position works closely with the Director of Sales, Sales Managers, and hotel operations to drive revenue and deliver an exceptional guest and client experience.

• Serve as a lead catcher and distribute sales opportunities to appropriate team members.
• Prepare proposals, contracts, sales agreements, correspondence, rooming lists, and other sales documents.
• Coordinate client site visits and pre- and post-arrival communications.
• Assist with planning, setup, execution, and breakdown of meetings and banquet events.
• Manage group room blocks, inventory, reservations, billing, and arrival/departure requirements.
• Prepare accurate and timely Banquet Event Orders (BEOs).
• Communicate meeting room, food and beverage, room block, and other client requirements to hotel departments.
• Partner with Food & Beverage, Guest Services, Housekeeping, and other departments to ensure successful events.
• Maintain client and account records and follow up with existing accounts regarding future meetings and events.
• Support sales efforts to generate new business, strengthen existing accounts, and achieve revenue, ADR, occupancy, and RevPAR goals.
• Assist with identifying target accounts and new business opportunities.
• Conduct hotel site inspections with prospective clients as needed.

Requirements

Qualifications

• High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
• At least 1 year of experience in a similar role and 2 years of service-industry experience.
• Strong organizational, communication, sales, negotiation, and customer-service skills.
• Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint.
• Experience with hotel sales/CRM systems such as Delphi.fdc, STS, Salesforce, or similar platforms preferred.
• Valid driver’s license required.

Physical & Scheduling Requirements

• This is an on-site position and is not eligible for remote work.
• Candidates must be able to lift/carry up to 30 pounds and push/pull up to 60 pounds.
• Schedule flexibility is required, including potential nights and weekends, with occasional overnight travel.