Sales and Leadership Internship

Centro Escolar University; Madison (WI); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Training bonus

Paid training

Uncapped commissions

Coaching and development

Job summary

Steinhafels is seeking a retail sales candidate who will engage customers, understand needs, and guide them to suitable products. You’ll clarify product differences, process payments and delivery, and complete paperwork with precision.

You’ll also follow up with customers, apply proven sales techniques, and keep customer satisfaction as the top priority. Training and development opportunities accompany a path to leadership roles within Steinhafels.

Qualifications

• Comfortable using and training on computers.
• Available to work standard retail business hours, including nights and weekends.
• Interested in sales, marketing, business, and management.

Responsibilities

• Ask probing questions to understand customers’ needs.
• Guide customers through the store and direct them to suitable products.
• Clarify differences in products to assist customer decisions.
• Arrange payment and delivery for sales transactions.
• Complete all necessary paperwork accurately.
• Follow up with customers via phone calls and/or thank you notes.
• Utilize effective sales techniques while adhering to company procedures.
• Maintain customer satisfaction as the top priority.

Skills

Probing questions for needs

Customer guidance

Product comparison

Sales techniques

Customer satisfaction focus

Paperwork accuracy

Follow-up communication

Order processing

Tools

POS system

Job description

Your Role

Here’s what you will be doing:

• Ask probing questions to understand customers’ needs.
• Guide customers through the store and direct them to suitable products.
• Clarify differences in products to assist customer decisions.
• Arrange payment and delivery for sales transactions.
• Complete all necessary paperwork accurately.
• Follow up with customers via phone calls and/or thank you notes.
• Utilize effective sales techniques while adhering to company procedures.
• Maintain customer satisfaction as the top priority.

About You

The company is looking for candidates who meet the following requirements:

• Comfortable using and training on computers.
• Available to work standard retail business hours, including nights and weekends.
• Interested in sales, marketing, business, and management.

Compensation & Benefits

• Commission-based sales role with uncapped earning potential.
• $15/hour training bonus during the first four pay periods of training, in addition to commissions.
• Comprehensive paid training and ongoing coaching.
• Tools and support needed to succeed in the role.

Training & Development

Gain hands-on experience in professional sales and leadership development by working alongside sales and store leaders. Participate in professional development activities and learn consultative selling techniques, communication, negotiation, and closing skills. Receive exposure to marketing, e-commerce, merchandising, customer service, human resources, accounting, and other business areas.

Career Progression

Build connections across Steinhafels and explore potential career paths in professional sales, management, and corporate positions. Many former interns have continued their careers with Steinhafels.