Sales and Design Specialist-Washington

Knoll Inc.; Northern (KY); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation

Parental leave

401(k) with company match

Commuter benefits

Employee discounts

Job summary

Herman Miller and Design Within Reach, part of MillerKnoll, seek a Sales & Design Specialist to guide clients through a personalized journey, blending design sensibility with consultative selling to create spaces that support wellness and productivity.

You will report to the General Manager and help drive the store’s success through demonstrations, tailored solutions, and proactive lead follow-up.

Qualifications

• Proven experience in retail sales, interior design, or client-facing design consultation.
• Strong interpersonal and communication skills with a client-first mindset.
• Proficiency in Microsoft Office and design/rendering tools.

Responsibilities

• Inspire and educate clients through in-store demonstrations and personalized consultations.
• Design tailored solutions that align with clients’ needs, preferences, and wellness goals.
• Drive sales by building strong client relationships and proactively following up on leads.
• Collaborate with the A&D (Architecture & Design) community to grow brand awareness and partnerships.
• Maintain visual merchandising standards and ensure a premium store experience.
• Process transactions and manage orders with accuracy and efficiency.

Skills

Retail sales

Interior design

Client-facing design consultation

Interpersonal skills

Microsoft Office

Design/rendering tools

Tools

Microsoft Office

Design/rendering tools

Job description

Why join us?

At Design Within Reach, home comes first. We believe in creating and sourcing pieces that move with you and are meant to be enjoyed over a lifetime – from home to home, generation to generation. For us, that means exceptionally crafted, built-to-last, and beautifully designed furnishings. Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of Design Within Reach means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Design Within Reach to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

At Herman Miller, you’ll be part of a legacy brand that’s shaping the future of how people live and work. You’ll have the tools, training, and support to grow your career in a collaborative, design-forward environment.

What We Offer:

• Competitive hourly base with uncapped commission on shipped items
• Performance-based bonus plan
• Medical, dental, and vision insurance
• Paid vacation, holidays, and parental leave
• 401(k) with 4% company match
• Commuter benefits up to $150/month
• Generous employee discounts
• And more!

Store Hours:

Open daily, Sunday through Saturday (weekend and holiday availability required)

About the Role:

Are you passionate about design and driven by sales success? As a Sales & Design Specialist at Herman Miller, you’ll be the face of a brand that has defined modern furniture for over a century. You’ll guide clients through a personalized journey—blending your design sensibility with consultative selling to help them create spaces that support their wellness and productivity. This is more than a retail role—it’s a chance to become a trusted advisor and design consultant for clients who value quality, ergonomics, and timeless style. You’ll report directly to the General Manager and play a key role in driving the store’s success.

What You’ll Do:

• Inspire and educate clients through in-store demonstrations and personalized consultations
• Design tailored solutions that align with clients’ needs, preferences, and wellness goals
• Drive sales by building strong client relationships and proactively following up on leads
• Collaborate with the A&D (Architecture & Design) community to grow brand awareness and partnerships
• Maintain visual merchandising standards and ensure a premium store experience
• Process transactions and manage orders with accuracy and efficiency

What We’re Looking For:

• Proven experience in retail sales, interior design, or client-facing design consultation
• Strong interpersonal and communication skills with a client-first mindset
• Proficiency in Microsoft Office and design/rendering tools
• Ability to lift/move items over 40 lbs and adhere to safety protocols
• Flexibility to work weekends, holidays, and extended hours as needed

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. Design Within Reach is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

Compensation range for this role is $21.00 - $22.00. Relevant salary considerations will include candidate qualifications and experience, other business/organizational needs and market factors. You may also be eligible to receive a geographic premium, annual discretionary incentive and equity awards which are subject to the rules governing these programs.

The company offers a full spectrum of benefits including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Vacation and Parental Leave), Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our associates.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at [e-mail].

MillerKnoll is a collective of design brands coming together to remake modern for the 21st century. However, please note that any Job Alerts you’ve previously set up will no longer work. We encourage you to regularly check back often for new postings. We are aware that there are a number of scams targeting current job seekers. MillerKnoll will not ask you to provide money or any financial account information, such as bank account or routing numbers, as part of our application or job offer process. Want to be part of a team that’s making a positive impact? From creating spaces that help people live and work better to lifting our local and global communities, MillerKnoll is working hard to make a difference. Join us as we design a more equitable, sustainable, and beautiful future together.