Sales and Design Consultant part-time (Dallas,TX)
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About the Role
Ernesta is looking for an experienced part‑time Sales and Design Consultant (Design Assistant) to join the Retail team in our Dallas,TX showroom. You will help build an enjoyable, frictionless, and industry‑defining rug buying experience as a key hire in a small but visionary team.
What You’ll Do
- Set the industry standard for customer experience and sales
- Drive sales through customer follow‑up and outreach
- Deliver exceptional design and product expertise to customers
- Maintain a clean, organized, and on‑brand showroom that delights customers at every touchpoint
- Provide customers a high quality and personalized experience through multiple channels – in person, chat, text, email, video, phone
- Advise customers on floor plan layout, material selection, and custom rug measurements
- Respond to inquiries and resolve order‑related matters such as order tracking, product inquiries, delivery logistics, and more
- Surprise and delight customers – exceed expectations and create memorable experiences
- Learn innovative technologies to help customers visualize space – CAD modeling, Adobe, 3D rendering, etc.
- Maintain feedback loops to improve internal processes
Qualifications Include
- 2+ years of experience in a consumer‑facing role; direct consumer sales and/or account management experience required
- Passionate about interior design and home décor; stay up to date on trends
- Delights in communicating and building trust with customers; self‑motivated, curious, empathetic, great at listening
- Solutions oriented with sound judgment, business sense, and high integrity; willing to provide creative solutions and wear many hats
- High proficiency working online across multiple software tools, 2D/3D tools, Zoom, Google Suite, etc.
- Great time management and organizational skills with high accountability
- Ability to establish and improve processes; excited to build feedback loops within the organization and across business units
- Flexible schedule required – weekend and holiday hours
Nice to Have
- Experience with design tools and spatial planning
- BA or experience working in a creative field, interior design, art history, architecture, etc.
Equal Opportunity Employer
Ernesta is committed to inclusion. We are an equal opportunity employer and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, age, veteran status, disability, or any other legally protected characteristic.
Pay Range
The anticipated starting base pay for this role is between $20 – $30 per hour.