Sales and Catering Manager

Concord Hospitality Enterprises; Dayton (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision insurance

Teladoc virtual healthcare

PTO starting Day 1

401(k) with company match

Travel discounts

Job summary

Concord Hospitality Enterprises in Dayton seeks a Sales & Catering Manager to drive group and catering sales, nurturing client relationships from initial contact to post-event follow-up. You’ll collaborate with Sales and Event Management to deliver exceptional experiences that elevate the property’s reputation.

You will forecast revenue, manage room blocks and F&B details, and leverage Marriott systems to support data-driven decisions while representing the hotel at events and site visits.

Qualifications

• Experience in managing group/catering sales in a hotel environment.
• Proven ability to prospect, build relationships, and close business.
• Strong communication and presentation skills.

Responsibilities

• Cultivate, manage, and grow client accounts for new business and existing partnerships.
• Deliver exceptional service to internal and external partners with professionalism and urgency.
• Forecast group room and F&B revenue aligned with hotel strategies and goals.
• Use hotel sales systems to track progress and support data-driven decisions.
• Attend client events, site visits, and industry functions as needed.

Skills

Relationship building

Prospecting

Communication

Presentation skills

Closing business

Tools

CI/TY

SFAWeb

Job description

Description

About the Role

As a Sales & Catering Manager, you will collaborate closely with Sales and Event Management partners to create client experiences from the first conversation to the post-event follow-up. Your work will directly influence our hotel’s continued success and reputation as the leading property in Dayton.

What You’ll Do

• Cultivate, manage, and grow client accounts, focusing on both new business development and expansion of existing partnerships.
• Deliver exceptional service to internal and external partners with professionalism, urgency, and a solutions‑driven approach.
• Maintain clear, accurate, and timely communication regarding all event and group details, including room blocks, meeting space, concessions, contracts, and billing.
• Attend client events, site visits, and industry functions as needed to strengthen relationships and represent the property.
• Accurately forecast group room and F&B revenue, ensuring alignment with hotel strategies and goals.
• Gain strong working knowledge of hotel offerings, including F&B, meeting space, AV, and event logistics.
• Meet and exceed individual sales activity and revenue targets.
• Use sales systems and tools (e.g., CI/TY, PMS) to track progress, manage accounts, and support data‑driven decision‑making.
• Participate in team meetings, trainings, and collaborative initiatives to support department success.
• Embody an entrepreneurial spirit—identifying opportunities, making sound decisions, and always working in the best interest of the property.

Who You Are

• A confident relationship builder who anticipates client needs before they arise
• A strong communicator with an eye for detail
• Highly organized, proactive, and self‑motivated
• Passionate about hospitality, sales, and creating memorable guest experiences
• Comfortable balancing multiple projects in a fast‑paced environment
• Curious, growth‑oriented, and eager to take ownership of your professional development

Our Benefits & Perks

We believe great talent deserves great support. As part of the Concord Hospitality family, you’ll enjoy:

Health & Wellness

• Medical, Dental, and Vision Insurance
• Complimentary Life Insurance
• Short‑Term Disability
• Teladoc virtual healthcare
• Benefits available Day 1 for all Managers

Time Away & Flexibility

• PTO available starting Day 1
• PTO accrues every hour worked
• No separate sick bank—use your PTO as you need it

Retirement & Financial

• 401(k) with company match

Travel & Lifestyle

• Travel discounts across all Concord hotels
• Marriott Explore Rate travel benefits globally
• Employee, family, and friends‑and‑family discounted rates
• Access to a nationwide network of hospitality professionals
• Career advancement opportunities across the Concord portfolio

Qualifications

Managing group/catering sales in a hotel environment.

Experience

• Required

1 year:

Managing accounts and handling group/catering sales in a hotel environment

• Required

Proven ability to prospect, build relationships, and close business

• Required

Strong communication and presentation skills

• Preferred

Experience working with Marriott brand systems (CI/TY, SFAWeb, etc.)

• Preferred

3 years:

Hotel Sales experience, specifically within the group segments and catered events

• Preferred

Background in a lifestyle or full-service hotel environment, preferably Marriott brands

• Preferred

Demonstrated success meeting or exceeding revenue goals in previous sales roles.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Behaviors

• Innovative: Consistently introduces new ideas and demonstrates original thinking (Required)
• Enthusiastic: Shows intense and eager enjoyment and interest (Required)
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Required)

Motivations

• Required

  Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

• Required

  Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Concord Hospitality