Sales and Catering Coordinator Hotel Experience

AC Element Brickell; Miami (FL); On-site; USD 45,000 - 60,000; Full time

Job summary

A well-known hotel in Miami seeks a dynamic Sales and Catering Coordinator to enhance operations and client experiences. The role involves managing sales calls, event execution, and fostering client relationships. Candidates should have a bachelor's degree in hospitality or business, with at least 2 years of relevant experience. Strong interpersonal, organizational, and multitasking skills are essential. This position offers competitive salary, health benefits, and opportunities for career advancement.

Benefits

Competitive salary and performance-based bonuses

Health, dental, and vision insurance

Paid time off and holidays

Retirement savings plan with company match

Opportunities for professional development

Qualifications

• Minimum of 2 years experience in sales, catering, or event planning roles.
• Strong ability to manage multiple priorities and work under pressure.
• Flexibility to work evenings or weekends as needed based on event schedules.

Responsibilities

• Be one of the first points of contact for incoming sales calls.
• Deliver clear communication to internal partners and external customers.
• Assist with managing room blocks and event details.
• Tackle pre-event, main event, and post-event tasks effectively.

Skills

Excellent communication skills

Organizational skills

Interpersonal skills

Multitasking

Self-motivation

Education

Bachelor’s degree in Hospitality Management

Business Administration

Tools

Microsoft Office Suite

CRM software

Job description

Overview

Sales and Catering Coordinator (Hotel- Experience) – AC & Element Miami DT, 33130

Job Summary: We are seeking a dynamic and detail-oriented Sales and Catering Coordinator to join our team. This position plays a critical role in supporting our sales and catering operations, ensuring seamless event execution and exceptional client experiences. The ideal candidate will have excellent organizational skills, a passion for hospitality, and a strong ability to multitask in a fast-paced environment.

Responsibilities

• Be one of the first points of contact for incoming sales calls, and respond in a quick, timely, and professional manner to all internal partners and external customers.
• Deliver clear and concise communication that represents MIAHM via all avenues of communication.
• Demonstrate excellent time management, self-motivation and proactive planning, with a keen focus on detail.
• Assist with or manage room blocks, select reporting, client notification of key dates (cut-off or payment schedule deadlines), group resumes, event orders and BEOs, billing details, and other integral administrative aspects of booking or execution of groups and events.
• Complete or assist with pre-event, main event, and post-event details: track, detail, and communicate with internal partners and external clients about the particulars of each assigned event and group.
• Gain knowledge of hotel food and beverage products, pricing, presentation, and learn about the hotel’s function space, audio visual, and related details for group and event success.
• Use digital sales systems and concepts (e.g., Delphi, CI/TY, PMS, sales call process) and understand the hotel’s sales strategies to accomplish individual and team goals.
• Prepare for, participate in, and report out at internal meetings, conference calls, reporting, planning, training, and other required communications.
• Foster teamwork and embody an entrepreneurial spirit to make the best decisions for the hotel and achieve team goals.
• Own career development and pursue training and opportunities to enhance talents, skills, creativity, and professional growth.
• Consistently attain sales activity and revenue goals, including proactive and reactive calls, tours, and appointments.
• Follow up post-event to gather feedback and foster long-term client relationships.
• Actively contribute to continuous improvement of sales and catering processes.

Qualifications

• Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred.
• Minimum of 2 years experience in sales, catering, or event planning roles.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite; experience with CRM software is a plus.
• Strong organizational skills with the ability to manage multiple priorities and work under pressure.
• High level of professionalism and attention to detail.
• Ability to work independently as well as part of a team.
• Flexibility to work evenings or weekends as needed based on event schedules.

Benefits

• Competitive salary and performance-based bonuses.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Retirement savings plan with company match.
• Opportunities for professional development and career advancement.

We are an equal-opportunity employer and welcome applications from all qualified candidates. If you have a passion for hospitality and thrive in a collaborative environment, we encourage you to apply for this exciting opportunity. Join our team and help us create memorable experiences for our clients!