Sales and Catering Coordinator

Marcus Hotels & Resorts; Pittsburgh (Allegheny County); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Room discounts

Dining discounts at Marcus properties

Two-for-one movie theater coupons

Career growth opportunities

Paid time off

Flexible scheduling

Insurance package (medical/dental/ves)

401k with employer match

Job summary

Kimpton Hotel Monaco Pittsburgh, part of Marcus Hotels & Resorts, seeks a Sales and Catering Coordinator to provide essential administrative and organizational support to the Sales & Catering team.

You will coordinate documents, maintain client databases, draft contracts, and prepare reports to help drive revenue and client satisfaction in a boutique hotel setting.

Qualifications

• High school diploma or GED; 1–2 years related experience or equivalent.
• Proficient in Microsoft Office (Word/Excel/PowerPoint).
• Experience with hotel sales platforms: Delphi/Salesforce, Opera, Passkey.

Responsibilities

• Provide administrative support to the Sales & Catering team, including preparing documents and reports and coordinating internal communications.
• Maintain Delphi/Salesforce database with up-to-date client records, opportunities, activities, and reports.
• Draft and format group contracts, proposals, BEOs, and other sales documents per brand standards.
• Prepare and distribute weekly/monthly sales reports, lead logs, and pipeline updates.
• Handle client inquiries professionally and follow up to ensure excellent service.
• Coordinate logistics for site inspections, client visits, sales trips, and events.
• Support marketing by maintaining collateral and assisting Marketing Manager.
• Perform general office duties and manage the Sales & Catering Checkbook.
• Distribute leads by market and assist with parking variances for Group/Catering clients.

Skills

Microsoft Office proficiency

Strong communication skills

Organizational skills

Analytical reading/writing

Problem solving

Education

High School Diploma or GED

Tools

Delphi/Salesforce

Opera

Passkey

Job description

Description

The Kimpton Hotel Monaco Pittsburgh sales team is looking for an energetic, personable, and service oriented person to come on board as our Sales and Catering Coordinator. The Sales and Catering Coordinator provides critical administrative and organizational support to the Sales & Catering team. This role ensures efficient coordination of sales activities, timely communication with clients, and smooth execution of daily tasks that enable the team to drive business and exceed revenue goals.

At Kimpton Hotel Monaco Pittsburgh, we invite you to be part of a workplace where individuality is celebrated, personal growth is empowered, and every moment matters. Our culture is built on the values of Be Yourself, Lead Yourself, Make It Count, creating a vibrant, inclusive environment for passionate hospitality professionals. Housed in the historic James H. Reed building originally built in 1903, our 248-room boutique hotel seamlessly blends old-world architecture with bold, whimsical interiors. Located in a city undergoing a creative revival, the Kimpton Hotel Monaco stands out as Pittsburgh's fearless answer to boutique hospitality. If you're ready to bring your unique personality and creativity to a team that values genuine guest connections, we'd love to welcome you aboard.

What will you be doing?

• Supports daily administrative operations for the sales and catering team, including preparing documents and reports, answering client phone calls and coordinating internal communications.
• Maintain the Delphi/Salesforce database system with up-to-date client records, opportunities, activities, and reports.
• Draft and format group contracts, proposals, banquet event orders (BEOs), and other sales and catering related documents in accordance with brand standards.
• Prepare and distribute weekly and monthly sales reports, lead logs, and pipeline updates.
• Handle client inquiries professionally and follow up as needed to ensure excellent customer service and team responsiveness.
• Coordinate logistics for site inspections, client visits, sales trips, and promotional events.
• Support marketing initiatives by helping maintain collateral inventory, coordinating print and digital materials and assisting Marketing Manager as needed.
• Perform general office management duties, including ordering supplies, managing records and managing the Sales and Catering Checkbook.
• Receiving and distributing leads to the sales and catering team by market assignment.
• Assist with obtaining parking variances for Group and Catering clients.

What do you bring to the role?

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Microsoft Office/Word/Excel/PowerPoint
• Experienced in hotel sales platforms (Delphi/Salesforce, Opera, Passkey)
• Highly organized and disciplined
• Understanding of hospitality sales cycles and event coordination practices.
• High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

What's in it for you?

• Room discounts at Marcus Hotels & Resorts and IHG-branded properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• "Two for one" movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another
• Paid time off
• Flexible scheduling
• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
• And more!

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Kimpton Hotel Monaco Pittsburgh is an Equal Opportunity Employer.