Enable job alerts via email!

SALES AGENT - IN SUITE DINING

Venetian Meetings

Las Vegas (NV)

On-site

USD 35,000 - 55,000

Full time

30+ days ago

Generate a tailored resume in minutes

Land an interview and earn more. Learn more

Start fresh or import an existing resume

Job summary

A leading company in the hospitality sector is looking for a Sales Agent for In Suite Dining. This role involves providing exceptional service to guests at the Venetian Resort, taking accurate orders, and ensuring all amenities are delivered correctly. Candidates should have prior experience in a related field and possess excellent communication skills.

Qualifications

  • Minimum 2 years of service experience in a hotel, casino, or restaurant.
  • Knowledge of wine and spirits.
  • Ability to obtain required certifications (TAM card, Food Handler's Card).

Responsibilities

  • Provide exceptional service in In Suite dining for guests.
  • Take and enter food orders correctly.
  • Respond to guest requests with accurate information.

Skills

Effective communication
Food and beverage knowledge
Customer service experience

Education

High school diploma or equivalent

Tools

Point of sale equipment
Computers

Job description

Join to apply for the SALES AGENT - IN SUITE DINING role at Venetian Meetings.

Get AI-powered advice on this job and more exclusive features.

Position Overview:

The primary responsibility of the In Suite Dining Sales Agent is to provide exceptional service to Venetian Resort Hotel Casino guests in personal In Suite dining and provide amenity services. All duties are to be performed in accordance with departmental and The Venetian Resort’s policies, practices, and procedures.

Essential Duties & Responsibilities:
  • Answer the phones according to Venetian standards. Use defined script to greet guest and determine how to be of assistance to the guest.
  • Take orders correctly, enter them into micros and contact ISD for appropriate service.
  • Keep driver’s license and all boards up to date with arrivals, departures and service needs.
  • Be able to respond to guest requests and answer questions about the Venetian Resort Hotel Casino and Las Vegas. When unable to answer, take the time to research and respond appropriately.
  • Know, adhere to, and practice all aspects of Unmatched Service Standards.
  • Record all pertinent data into guest profile as needed.
  • Deliver and refresh all amenities.
  • Operate micros to standards to order food and beverages.
Minimum Qualifications:
  • 21 years of age or older.
  • Proof of authorization/eligibility to work in the United States.
  • High school Diploma or equivalent.
  • Must be able to obtain and maintain an Alcohol Awareness (TAM) card, Food Handler’s Card, and any other required certifications.
  • Minimum 2 years of service experience in a first-class hotel, casino, restaurant, or related hospitality area.
  • Advanced understanding of food and beverage products including wine and spirits knowledge.
  • Experience with point of sale equipment and/or computers.
  • Effective communication skills in English, both spoken and written.
Physical Requirements:
  • Ability to access all areas of the property and drive areas with or without accommodation.
  • Maintain composure under pressure and meet deadlines.
  • Prolonged walking, standing, stretching, bending, and kneeling.
Get your free, confidential resume review.
or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.