Sales Agent

Tech Sales Jobs; Aspen (CO); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Employee ski pass

Dependent ski passes

Paid time off

Paid leave

Other company perks

Job summary

Aspen Skiing Company is seeking a Frontline Mountain Sales Agent for the 2026-2027 winter season in Aspen, CO. The role involves selling lift tickets, season passes, rentals, lessons, and activities, while delivering exceptional guest service in varying conditions.

The candidate should have strong English communication, cash handling, and POS/ticketing software experience, with a focus on guest satisfaction and environmental initiatives awareness.

Qualifications

• High School Diploma or equivalent; college degree preferred.
• At least 1 year of professional experience; resort experience preferred.
• Experience with POS systems is preferred.

Responsibilities

• Sell and promote seasonally offered products and services.
• Process transactions, handle payments, and reconcile sales.
• Greet and assist guests in various weather conditions.
• Deliver outstanding guest service and adapt to situations.
• Research, troubleshoot, and resolve ticket-related issues.
• Stay informed about Aspen Skiing Company’s offerings and training.
• Educate guests about environmental initiatives and community programs.
• Other duties as assigned.

Skills

Communication

Cash handling

Guest service

POS systems

English

Education

High School Diploma or equivalent

College degree preferred

Tools

POS software

Ticketing software

Job description

Frontline Mountain Sales Agent - Winter 26-27

Location: Aspen or Snowmass Village, CO, us

Company Description

With roots dating back to 1946, Aspen Skiing Company, a division ofAspen One, owns andoperatesfour mountains—Aspen Mountain, Snowmass, Aspen Highlands, and Buttermilk.Inspired by place, united by purpose, defined by you,Aspen Skiing Company takes pride in the coexistence of resort, community, and the environment, which exemplifies its values of living fully, honoring people and place, taking the long view, and pursuing excellence in everything it does. Aspen Skiing Company is where guests from around the world come to renew the mind, body, and spirit through unforgettable experiences at the confluence of nature, culture, and recreation.

Aspen Skiing Company also owns and operates the award-winning Aspen Snowmass Ski & Snowboard School, Four Mountain Sports rental and retail shops, and a collection of sustainably sourced on-mountain food and beverage outlets.Aspen Snowmassencompasses 5,680 acres of skiable terrain across four mountains, more than 40 ski lifts, and more than 410 trails. For more information, visitwww.aspensnowmass.comor follow @aspensnowmass on Instagram and Facebook.

Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the [e-mail], aspen.com,aspensnowmass.com,aspenhospitality.co, limelighthotels.com & thelittlenell.com domains.

Job Description

TheFrontline Mountain Sales Agentsellsand promotesAspen Skiing Company products, includinglift tickets, season passes,equipmentrentals, lessons and activities.The Frontline Mountain Sales Agent engages directly with guests, processes transactions, and delivers exceptionalguestservice in both indoor and outdoor environments.Thisrole maybe based at any Aspen Skiing Companylocation.This position reports to the Ticket Office Manager.

Job Posting Deadline
Applications for this position will be accepted until December 1, 2026 for the 2026-2027 Winter Season.

Essential Job Functions/ Key Job Responsibilities

• Sell and promote seasonally offered products and services, including lift tickets, season passes, rentals, lessons, and activities
• Process transactions, handle payments, and reconcile sales at the workstation
• Greetandassistguests in various weather conditions, ensuring smoothand efficientlift access
• Deliver outstanding guest service, adapting to different situations to create a positive experience
• Research, troubleshoot, and resolve ticket-related issues while following company policies and procedures
• Stay informed about Aspen Skiing Company’s offerings, events, and software systems through ongoing training
• Educate guests about Aspen Skiing Company’s environmental initiatives and community programs
• Other duties as assigned

Qualifications

Education & Experience Requirements

• High School Diploma or equivalentrequired;college degree preferred
• Minimum ofoneyearof professional experience required; resort experience preferred
• Minimum of one yearofexperience using a Point-of-Sale (POS) system preferred

Knowledge, Skills & Abilities

• Strong communication and comprehension skills in English
• Strong cash-handling skills and ability to accurately process transactions
• Accuracy in processing payments, issuing tickets, and maintaining records
• Strong teamwork and collaboration skills to ensure seamless guest experiences across departments
• Ability to interact professionally with guests, resolve concerns, and create a welcoming environment
• Ability to quickly learn and operate point-of-sale (POS) systems, ticketing software and other digital tools
• Ability to troubleshoot ticketing or access issues while maintaining company policies
• Comfortable working in various weather conditions and maintaining professionalism in high‑pressure

Additional Information

WorkEnvironment & PhysicalDemands

• Ability to be on your feet, kneel and bend for extended periods of time
• Regularlyworkin adverse conditions andrequiring the use of protective apparel/equipment to prevent exposure to the elementsas well as an office environmentand may berequiredto walk on slippery and uneven surfaces
• Mustbe able to lift,pushor pullup to50lbs. individually or withassistance

Job Benefits
This position is classified as a seasonalfull-timeposition eligible for the following benefits:Enrollment dates differ acrossthe variousprograms.

• Paid Time OffPrograms
• Paid Leave Programs
• Employee SkiPassandDependent Ski Passes
• Other companyperks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever‑evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

Aspen One participates in E-Verify.